[Barry123]

My early '24 iX was recently at the dealer for one year service. They were supposed to install the P&C certificate.

When I got home, I went into the Plug and Charge app on screen. When I tried to flip the e-switch to ON, and it said something to the effect, "you must download a contract from your service provider."

No further instructions were offered on screen. What exactly do I need to do? I'm about half way through my 2 year EA promo. Did the dealer not install the needed certificate? Being an early '24, that is what was supposed to have been done. Thanks.