[LVBMW]

Originally Posted by unmesh59

Tried using EA today with the Plug & Charge certificate installed to charge the BMW IX for the first time but having to tap the "BMW i powered by EA" card in my iPhone that my wife (who is the primary driver) shared with me.

Would it have worked automatically as a Plug & Charge if the car was using her BMW ID at the time instead of mine?

I think it’s unrelated to which profile is signed into the car. It could’ve just been a defective EA charger (not uncommon).

[Tigershark321]

Originally Posted by unmesh59

Tried using EA today with the Plug & Charge certificate installed to charge the BMW IX for the first time but having to tap the "BMW i powered by EA" card in my iPhone that my wife (who is the primary driver) shared with me.

Would it have worked automatically as a Plug & Charge if the car was using her BMW ID at the time instead of mine?

It is tied to the vehicle itself. Not the BMW account. Make sure it is toggled on in the contracts within the iDrive charging menu. I think you just hit a dud honestly this time. Shouldn't have to pull out your phone at all.

[Kennethjk]

Originally Posted by JSTARR

I got my Plug & Charge and the contract for free 30 minute charging implemented. Kinda shocked that it's working with decent speed and no need to use an app. Like it advertises, just plug it in & the first 30 minutes are on them.
At the EV station by Bank of America inn Kingston, NY, from 55% to 80% in 20 minutes.
It took several calls to EA support, working with 3 "product specialists" at dealership, hlad it's done.

Finally heard back from EA today, they said they fixed the problem and sure enough when I went out to the car the contract was there.
Perseverance worked. I wasn’t going to bother but after seeing your posts figured I would follow up with EA

Problem solved.

Thanks