[richard91206]

I have a 2017 i3. About 80k miles. Great car no issue until now… stopped charging at a charging station. Completely dead. Although lights and radio worked. Got towed to a dealer. They couldn’t figure out what was wrong without a full battery breakdown. They said that would be $3,400 in labor. But if battery under warranty then it would be covered. It wasn’t the battery (so labor not covered) I needed to replace the SME and S-Box. So labor parts $5,313. So, annoyed but ok. Then they call and say I need a new KLE. When I asked if that was original problem they said no. Then I asked them to do a battery health check, and they said they couldn’t without replacing the KLE. So original issue, and KLE is about $8,400. Also, I have asked for a breakdown and formal estimate. All I get is a text, with a list of parts and total cost. Thish seems very odd. They are asking me to spend $8,400 with no formal estimate? And won’t perform a battery health check without me first paying $8,400. Am I paranoid, or am I getting ripped off?

[vreihen16]

What is the KBB value of your car with 80K miles? With repair costs coming up on $14K, it may exceed the value of the vehicle.....

[richard91206]

Total cost of repair is $8,400. KBB is about same. I just find it odd how they won’t send a formal estimate. And they say they can’t do a battery health test until I pay for all repairs….

[richard91206]

Plus they have had my car at dealership since Thanksgiving!!!!!