[paulbazoV2]

How do I download EA contract to IX?

[Tigershark321]

It is done through the BMW app. Go to the charging section and you will see "electrify America" and there is a setup for it and you need a specific # to use that binds the contract to EA and the car. Did the dealership/genius not do this for you? Then at least a few days later it seems or it could take longer the plug and charge function becomes available which is within the iDrive "charging" section of the vehicle itself to toggle on.

If you are near to your dealership I would just go in and make someone set it up for you. Should be part of the process of acquisition in my opinion.

[LVBMW]

If your dealer didn’t set this up for you, you should receive an email from BMW with directions. You’ll need your production number plus a dash and the two digit model year for the code plus possibly the VIN.

[paulbazoV2]

Originally Posted by Tigershark321

It is done through the BMW app. Go to the charging section and you will see "electrify America" and there is a setup for it and you need a specific # to use that binds the contract to EA and the car. Did the dealership/genius not do this for you? Then at least a few days later it seems or it could take longer the plug and charge function becomes available which is within the iDrive "charging" section of the vehicle itself to toggle on.

If you are near to your dealership I would just go in and make someone set it up for you. Should be part of the process of acquisition in my opinion.

Dealer tried but could not get the contract downloaded to the car

[paulbazoV2]

Originally Posted by LVBMW

If your dealer didn’t set this up for you, you should receive an email from BMW with directions. You’ll need your production number plus a dash and the two digit model year for the code plus possibly the VIN.

I have the free charging using the MyBMW app, but dealer cant download the contract to car for plug&charge

[LVBMW]

Assuming it’s a 2024 and not an earlier model. Some have reported it just takes time to show up in the car for some reason.

[Tigershark321]

Yes it can take a few days to a couple of weeks for the plug and charge toggle to show up in the car's charging menu. If it is a brand new 2024 it will show. Mine took about a week or two.

[javapro]

Originally Posted by LVBMW

If your dealer didn’t set this up for you, you should receive an email from BMW with directions. You’ll need your production number plus a dash and the two digit model year for the code plus possibly the VIN.

The format of the code for free EA charging has changed a few months ago.

Edit: I stand corrected. It is indeed your production number followed by a dash and followed by a two digit model year.

[Tigershark321]

Originally Posted by javapro

The format of the code for free EA charging has changed a few months ago.

I have the document in my glovebox it was like a "Build number" that you use and nothing related to the VIN. Sounds like the OP is wondering where the plug and charge is to activate. So in the meantime, you have to do it the long way. Once you get the plug and charge toggle in the Drive menu it is immediate to activate and a major quality of life upgrade.

[m3_08]

"Once you get the plug and charge toggle in the Drive menu it is immediate to activate and a major quality of life upgrade"

Not exactly. I have a toggle but cant turn it on. Getting message 'see your dealer to enable'
The dealer looked at that two times and couldn't resolve.

I gave up because I don't use public chargers but BMW reputation got one point minus in my mind

[paulbazoV2]

Originally Posted by Tigershark321

Yes it can take a few days to a couple of weeks for the plug and charge toggle to show up in the car's charging menu. If it is a brand new 2024 it will show. Mine took about a week or two.

Plug and charge toggle has been showing in the car for

a long time but when i try to turn it on it says i need to download a contract, local bmw dealer has tried and they cant do it.

[thebishman]

The contract has to be downloaded by EA, not BMW.

Call EA and tell them your car is ready for the P&C contract to be downloaded. That’s what I did and even though it took a while since I’m the second owner, and both BMW Concierge and EA kept thinking I was asking for the free 2 year 30 minute charging package, finally EA realised what I was asking for, and it showed up in the car a few days later.

[Bmwno6]

For some cars (like mine, early 2024 build) the car needs to be taken to the dealer so that they can load the software patch so that this function can work (not doable on the air) I have scheduled for late April. My dealer has already done it for others.

[paulbazoV2]

Originally Posted by Bmwno6

For some cars (like mine, early 2024 build) the car needs to be taken to the dealer so that they can load the software patch so that this function can work (not doable on the air) I have scheduled for late April. My dealer has already done it for others.

Yes my dealer installed the software parch and the genius tried to download the cintract with no success.
Today I will call EA as suggested to see uf they can download the contract

[cyber2142]

Originally Posted by thebishman

The contract has to be downloaded by EA, not BMW.

Call EA and tell them your car is ready for the P&C contract to be downloaded. That’s what I did and even though it took a while since I’m the second owner, and both BMW Concierge and EA kept thinking I was asking for the free 2 year 30 minute charging package, finally EA realised what I was asking for, and it showed up in the car a few days later.

After 2 months of waiting, finally decided to call EA. They took my VIN and told me they will push contract to my car within a week or so. Seems like they have dealt with this before. Mine is ix 2024 and it was working fine but contract disappeared after software reset/upgrade at dealership and never came back even after waiting 2 months or so. Didnt bother me much cuz EA near my home is super crowded and i havent charged there for two months lol

[Tigershark321]

Wow... I guess I did not realize how messy everyone else has had it in comparison to mine. Sheesh. Mine was honestly as simple as I described by just toggling it and it activated on the spot and tested it immediately with no hiccups.

[LVBMW]

Originally Posted by Tigershark321

Wow... I guess I did not realize how messy everyone else has had it in comparison to mine. Sheesh. Mine was honestly as simple as I described by just toggling it and it activated on the spot and tested it immediately with no hiccups.

Mine was also extremely simple and instant. I'm sorry folks have been having so many issues. I wish the experience was more consistently good.

[freshxdough]

Originally Posted by paulbazoV2

Plug and charge toggle has been showing in the car for

a long time but when i try to turn it on it says i need to download a contract, local bmw dealer has tried and they cant do it.

Email EA support with your VIN and ask them to push the contract to your VIN.
support@electrifyamerica.com
There is no way for BMW to manually download the contract to the vehicle.

[redhot47fla]

Originally Posted by freshxdough

Email EA support with your VIN and ask them to push the contract to your VIN.
support@electrifyamerica.com

+1. This is what worked for me. Took a couple of weeks, but one morning - shazam! - there it was.

[cyber2142]

Originally Posted by cyber2142

After 2 months of waiting, finally decided to call EA. They took my VIN and told me they will push contract to my car within a week or so. Seems like they have dealt with this before. Mine is ix 2024 and it was working fine but contract disappeared after software reset/upgrade at dealership and never came back even after waiting 2 months or so. Didnt bother me much cuz EA near my home is super crowded and i havent charged there for two months lol

This worked. Only took couple days to push contract to my car. Thanks for help

[ok31]

Originally Posted by freshxdough

Email EA support with your VIN and ask them to push the contract to your VIN.
support@electrifyamerica.com
There is no way for BMW to manually download the contract to the vehicle.

Just tried, will see what happens. I also have the my24 and dealer updated for plug and go but no contract. Still on the 2 year complimentary program does that change things?

[freshxdough]

Originally Posted by ok31

Just tried, will see what happens. I also have the my24 and dealer updated for plug and go but no contract. Still on the 2 year complimentary program does that change things?

Log out of the EA portion of the app and log back in. Log out of MYBMW app and log back in as well. You need to be logged into the car on your profile that the EA charging contract is associated with. If all is good then you need to contact EA to have them try to push the contract to your vehicle. Provide them with your VIN