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      11-17-2013, 11:17 PM   #1
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Post BMW Announces Comprehensive 360 Electric Products and Services for BMW i Drivers

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BMW Announces Comprehensive 360 Electric Products and Services for BMW i Drivers
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Driving electric: easier and more convenient than ever.

Woodcliff Lake, NJ – November 14, 2013… In the final week before this year’s Los Angeles International Auto Show, where the BMW i3 and BMW i8 will be on display, BMW of North America has announced the partnerships and programs comprising its 360║ Electric portfolio. Available in early 2014, 360║ Electric is a portfolio of consumer-oriented offerings designed to overcome commonly perceived barriers to purchasing an electric vehicle.

360║ Electric encompasses products for home and public charging, assistance services, and flexible mobility. Moreover, BMW has partnered with experts in the field of electric mobility to provide its customers the best solutions available on the market so as to optimize their overall EV driving experience. Therefore, not only will 360║ Electric allow for a convenient and easy transition to electric driving, but it will also provide customers access to an energy-conscious, sustainable lifestyle.

BMW is currently the only automotive manufacturer offering such a comprehensive plan for consumers to cover their individual electric mobility needs beyond their vehicles. BMW is perfectly situated to branch into complementary electric vehicle markets because its experience with the MINI E and ActiveE field trials has allowed the company to understand EV driver challenges and demands. “BMW has applied the lessons learned and customer feedback from our field trials to develop the 360║ Electric portfolio.” said Robert Healey, BMW NA’s Electric Vehicle Infrastructure Manager. “Electric mobility is new to many customers, and in order to give them maximum confidence and a premium experience, we have given them access to programs and experts that will enable a truly holistic electric driving experience.


HOME CHARGING.

BMW i Charging Station.


Combining BMW i design and reliability in the convenience of the customer’s home, the BMW i Charging Station provides a fast way to charge the BMW i vehicle. This wall-mounted charging station features an SAE J1772-compliant connector, a weather-resistant NEMA 3 enclosure for indoor and outdoor installations, and with an output capacity of 7.2 kW at 240V, the BMW i3 can be fully and safely charged in approximately 3 hours, and the BMW i8 in approximately 1.5 hours. Regardless of where the vehicle is parked, the 25 foot charging cable allows for maximum parking flexibility. Once the BMW i vehicle is plugged in, charging begins and ends automatically when fully charged.

BMW Installation Services.

Bosch Automotive Service Solutions will provide BMW i3 customers a concierge-level, customized installation of the BMW i Charging Station to ensure safe and reliable charging at their homes. A Bosch Vehicle Charging Advisor will support i3 drivers through the entire installation process, including permitting and electrical inspection. Bosch certified electricians will perform a no cost, in-home consultation and full installation services, backed by a Bosch warranty and ongoing technical support. Additionally, qualified customers will be able to finance the cost of the charging station and installation with their vehicle through BMW Financial Services.

“Our network of certified electricians has installed more than 8,000 charging stations in residential and commercial applications,” said Tanvir Arfi, Global President of Bosch Automotive Service Solutions.

“Leveraging our extensive charging infrastructure expertise, Bosch will provide the same high level of professional support to BMW i3 drivers that they’ll experience in the BMW i Centers during the purchase of this ground breaking vehicle.”

BMW Solar Energy Program.

For BMW i, the definition of premium also includes a long-term focus on sustainability paired with an immediate focus on economical energy choices. BMW has partnered with SolarCity, America’s No. 1 full-service solar power provider, to offer owners of the new BMW i vehicles exclusive access to SolarCity’s most affordable solar service option. As part of the partnership, BMW i owners will receive a 10-percent discount on SolarCity’s home solar offer with flexible financing options, including options with no upfront installation cost and 20 years of locked-in solar energy rates. The BMW i discount, offered through all participating BMW i Centers, will be available in early 2014.


PUBLIC CHARGING.

ChargeNow.


ChargeNow, in cooperation with BMW i, makes it easy for BMW i drivers to find and access all publicly available charging stations on the ChargePoint network. ChargePoint is the largest public charging network in the U.S. and Canada, and will administer BMW i’s public charging program, ChargeNow. ChargePoint’s vast and expansive network of charging units will ensure that BMW i customers on the go can conveniently charge their BMW i vehicles. Using the ChargeNow card, BMW i drivers can access all publicly available charging stations on the ChargePoint network. By providing real time availability status and location information, the ConnectedDrive navigation allows BMW i drivers easy access to public charging stations.

All BMW i owners will also be provided ChargeNow cards, providing immediate access to more than 14,000 stations on ChargePoint’s growing network. BMW i owners will be able to park and charge in public parking lots or parking garages. In addition, BMW i Centers are installing ChargeNow-branded charging stations across the U.S. and Canada that are available for current and future customers, available in early 2014.

ParkNow LongTerm.

ParkNow LongTerm is an extension of the ParkNow product offer, an innovative solution for guaranteed and convenient parking. As part of the 360║ Electric product portfolio it is designed specifically for BMW i drivers in select markets who do not have access to residential or workplace charging options. ParkNow LongTerm connects BMW i drivers to dedicated parking spaces with charging stations in parking garages on a long-term based rental in select cities. BMW i drivers are covered with their parking and charging needs – with ParkNow LongTerm, they will no longer have to look for monthly parking or for one-off charging options.

ParkNow LongTerm will identify the best parking options for BMW i customers and recommend to a prepared parking facility from ParkNow’s broad partner network. ParkNow LongTerm offers an easy and convenient parking spot that is pre-qualified and guaranteed in order to provide the customer with a pleasant parking experience.


FLEXIBLE MOBILITY.

Alternate Mobility Program.


For those occasional long-distance trips, BMW i is developing customized mobility solutions for your longer excursions. Whether you’re planning a long weekend getaway or a road trip vacation, BMW i will have you covered in style under the Alternate Mobility Program, planned to be available in 2014.

DriveNow.

DriveNow, LLC will provide BMW i drivers access to BMW i’s car sharing vision. Featuring all-electric, zero-emissions vehicles, BMW i drivers can access a car anytime, simply paying by the minute. DriveNow is currently available in San Francisco, with a fleet of 100 percent BMW ActiveE vehicles that make renting convenient, premium, and environmentally friendly.


ASSISTANCE SERVICES.

BMW i has solutions for 100 percent electric vehicle driving confidence every day, in every situation that will keep you covered seamlessly and efficiently. Many BMW i products and services, including ConnectedDrive and the BMW i Remote App, are designed to optimize your electric travel on a daily basis. And if your car actually requires technical assistance on the road, BMW Roadside Assistance provides the peace of mind of always having a response specialist on call – 24 hours a day, 365 days a year.

ConnectedDrive.

ConnectedDrive offers daily driving solutions tailored especially for BMW i vehicles. Through ConnectedDrive, BMW i vehicles come equipped with the technology to help drivers easily locate the nearest public charging stations, and if available, see their availability through the on-board navigation system. You can also use ConnectedDrive to check vehicle charging status, control the charging process, plan trips and drive more efficiently.

With the BMW i Remote App for iOS and Android, you can use your smartphone to connect with your BMW i vehicle remotely and control it from a distance. You can see your vehicle’s range, battery condition and charge levels, service messages, and location. With Charge Control, charging procedures at each station, trip planning, climate control of the passenger compartment and the high-voltage battery can all be activated remotely.

The navigation feature displays information you need to make your drive as easy as possible. At the heart of this lies the Driving Range Assistant with its dynamic range map, which takes into account relevant factors that could impact your drive, including your current battery charge level, driving style, topographic conditions or even the immediate traffic situation. ECO Route is an additional feature that helps you find the most efficient way to reach your destination. If Range Assistance determines that your destination is beyond your vehicle’s current range, it will locate a nearby charging station or suggest a more efficient route.

Maintenance & Repair Packages.

As developed exclusively for BMW i3, BMW Ultimate Service« includes an 8 year, 100,000 mile high voltage battery warranty. And as always, all new BMW vehicles come with additional premium benefits at no cost, including a 4 years or 50,000 miles warranty, 4 years or 50,000 miles maintenance program, and 4 years and unlimited mileage Roadside Assistance.

BMW Roadside Assistance.

If your car actually requires technical assistance on the road, BMW Roadside Assistance offers a range of technical services to provide help as quickly as possible. With the reassurance that a response specialist is only a phone call away, 24 hours a day, 365 days a year, BMW i drivers can take advantage of peace of mind around the clock.

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      11-18-2013, 07:29 AM   #2
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That will really help sell electric cars. Looking forward to seeing some i3s around town.
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      11-18-2013, 07:33 AM   #3
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Very cool!
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      11-18-2013, 07:39 AM   #4
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Jason, I read or saw in a BMW video somewhere that the i3 & i8 batteries last the life of the car, is that true ?
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      11-18-2013, 08:53 AM   #5
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      11-18-2013, 09:19 AM   #6
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Very cool!
Indeed it is. EV's won't be a convenient option for a while but I do think the best solution for shorter distance commuting.
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      11-18-2013, 10:10 AM   #7
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With no level 3 charge option I cannot see myself buying one of the i-Cars. Level 2 is to s-l-o-w for the average Joe.

Needs 100% Quick-Charging in 30 minutes... Who has 1 1/2-3 hours to charge a car?
I have places to be and people to see... That's not going to work.
Maybe they will figure out people will sometimes need a quick charge option in order for these cars to really be practical and truly functional.

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      11-18-2013, 10:49 AM   #8
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Quote:
Originally Posted by red-sauerkraut View Post
With no level 3 charge option I cannot see myself buying one of the i-Cars. Level 2 is to s-l-o-w for the average Joe.

Needs 100% Quick-Charging in 30 minutes... Who has 1 1/2-3 hours to charge a car?
I have places to be and people to see... That's not going to work.
Maybe they will figure out people will sometimes need a quick charge option in order for these cars to really be practical and truly functional.

Why do you say "no level 3 charging option"? Are you referring to the dearth of actual DC QC charge stations because the i3 does have fast charge charging option. It will charge to 80% in about 25 minutes.

Fast charge does not charge to 100% - on any EV because the high rate of charging can damage the batteries if you try to charge it to 100%. It will typically either shut off once it reached 80% or significantly slow down the charge rate after 80% so the cells can properly balance for the rest of the charge.
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      11-18-2013, 11:41 AM   #9
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Wow that's really cool. I can't wait to see some i3s putting around town

I just hate when fully electric cars creep on you. So silent
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      11-18-2013, 12:12 PM   #10
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Quote:
Originally Posted by tommolog
Quote:
Originally Posted by red-sauerkraut View Post
With no level 3 charge option I cannot see myself buying one of the i-Cars. Level 2 is to s-l-o-w for the average Joe.

Needs 100% Quick-Charging in 30 minutes... Who has 1 1/2-3 hours to charge a car?
I have places to be and people to see... That's not going to work.
Maybe they will figure out people will sometimes need a quick charge option in order for these cars to really be practical and truly functional.

Why do you say "no level 3 charging option"? Are you referring to the dearth of actual DC QC charge stations because the i3 does have fast charge charging option. It will charge to 80% in about 25 minutes.

Fast charge does not charge to 100% - on any EV because the high rate of charging can damage the batteries if you try to charge it to 100%. It will typically either shut off once it reached 80% or significantly slow down the charge rate after 80% so the cells can properly balance for the rest of the charge.
I know how DCQC's work. Where is the info that you can charge as fast as you are saying? The plug BMW is using only holds 240 so I guess I am missing something.
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      11-18-2013, 12:26 PM   #11
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leave it to BWW to offer an extensive suite and be the first to provide this level of service
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      11-18-2013, 12:59 PM   #12
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Quote:
Originally Posted by red-sauerkraut View Post
I know how DCQC's work. Where is the info that you can charge as fast as you are saying? The plug BMW is using only holds 240 so I guess I am missing something.
I really dislike quoting wikipedia and I know bmw already made a press release about this but I can't find it so here goes nothing.

"SAE is developing a Combo Coupler variant of the J1772 connector with additional pins to accommodate fast DC charging at 200–450 Volts DC and up to 90 kW. This will also use Power Line Carrier technology to communicate between the vehicle, off-board charger, and smart grid.[10] Seven car makers (Audi, BMW, Daimler, Ford, General Motors, Porsche and Volkswagen) had agreed to introduce the "Combined Charging System" in mid-2012.[11] As of Spring 2013, there are no production cars using the J1772 Combo plug although the Chevrolet Spark EV scheduled for summer 2013 and the BMW i3 scheduled for late 2013 will use the SAE Combo plug . In Europe the combo coupler is based on the Type 2 (VDE) AC charging connector maintaining full compatibility with the SAE specification for DC charging and the GreenPHY PLC protocol.[12]"

http://en.wikipedia.org/wiki/SAE_J1772#cite_note-12

So the i3 is capable of level 3 fast charging.

Last edited by note46; 11-18-2013 at 01:00 PM. Reason: added link to wikipedia
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      11-18-2013, 01:23 PM   #13
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That's fantastic and I know about that plug but the fast chargers don't use that plug so unless it comes with an adaptor the network DCQC plugs are using the larger plugs and so they are not connectable/compatible.
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      11-18-2013, 01:55 PM   #14
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Quote:
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That's fantastic and I know about that plug but the fast chargers don't use that plug so unless it comes with an adaptor the network DCQC plugs are using the larger plugs and so they are not connectable/compatible.
that part is true but that wasn't the original concern you expressed. you said that the i3 charging connector was not capable of level 3 fast charging and only capable of 240v. I was just trying to fill you in on what you were missing.
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      11-18-2013, 02:15 PM   #15
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Quote:
Originally Posted by note46
Quote:
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That's fantastic and I know about that plug but the fast chargers don't use that plug so unless it comes with an adaptor the network DCQC plugs are using the larger plugs and so they are not connectable/compatible.
that part is true but that wasn't the original concern you expressed. you said that the i3 charging connector was not capable of level 3 fast charging and only capable of 240v. I was just trying to fill you in on what you were missing.
I am not missing much.

The i3 takes 3 hours to fully charge.

The plug BMW chose to use is not yet the standard in the US for DCQC's so it's not capable of recharging in 30 except for one currently installed in California at a mall.
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      11-18-2013, 02:41 PM   #16
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Quote:
Originally Posted by red-sauerkraut View Post
I know how DCQC's work. Where is the info that you can charge as fast as you are saying? The plug BMW is using only holds 240 so I guess I am missing something.
The plug has connections for 120vac, 240vac, and ? DC, so yes, properly optioned, the i3 can take a high-powered DC charge. The DC charge goes directly in, verses using the internal regulator, as I understand it.

The 120vac plug/cable comes with the car, the others require an appropriate charging station with cable.
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      11-18-2013, 02:48 PM   #17
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      11-18-2013, 02:51 PM   #18
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Quote:
Originally Posted by red-sauerkraut View Post
I am not missing much.

The i3 takes 3 hours to fully charge.

The plug BMW chose to use is not yet the standard in the US for DCQC's so it's not capable of recharging in 30 except for one currently installed in California at a mall.
which is not that much different than when the leaf was first introduced. only now are there more (still not that plentiful) level 3 chargers available.
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      11-18-2013, 02:55 PM   #19
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There is an optional quick charger too. I am not sure if they are going to have that for the release
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      11-18-2013, 03:19 PM   #20
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Quote:
Originally Posted by note46
Quote:
Originally Posted by red-sauerkraut View Post
I am not missing much.

The i3 takes 3 hours to fully charge.

The plug BMW chose to use is not yet the standard in the US for DCQC's so it's not capable of recharging in 30 except for one currently installed in California at a mall.
which is not that much different than when the leaf was first introduced. only now are there more (still not that plentiful) level 3 chargers available.
Yes but Nissan uses the standard plug for DCQC here in the US and BMW does not.

The west coast has 5 of the 8 markets and they are the standard to date other than the Tesla Superchargers.

Changing to another plug is ridiculous.
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      11-18-2013, 03:21 PM   #21
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Quote:
Originally Posted by red-sauerkraut View Post
I am not missing much.

The i3 takes 3 hours to fully charge.

The plug BMW chose to use is not yet the standard in the US for DCQC's so it's not capable of recharging in 30 except for one currently installed in California at a mall.
Correct. The SAE just recently developed and approved the CCS standard. Since there wasn't any officially sanctioned DC quick charge standard here in the US when Nissan started selling the LEAF, they used the DC quick charge system that Temco developed for Japan called CHAdeMO. When the LEAF launched in the US, there were no CHAdeMO chargers either, but a couple years later they are being installed. I suspect a similar path for the SAE CCS connector.

I'm actually going to the LA Auto show tomorrow and I have an interview scheduled with Robert Healey, the head on EV infrastructure in the US for BMW and this topic (DC quick charge, SAE/CHAdeMO) is what my interview will be all about. I'll post a link to my story here once it's up as long as the admin allows it.
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      11-18-2013, 03:28 PM   #22
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Quote:
Originally Posted by tommolog
Quote:
Originally Posted by red-sauerkraut View Post
I am not missing much.

The i3 takes 3 hours to fully charge.

The plug BMW chose to use is not yet the standard in the US for DCQC's so it's not capable of recharging in 30 except for one currently installed in California at a mall.
Correct. The SAE just recently developed and approved the CCS standard. Since there wasn't any officially sanctioned DC quick charge standard here in the US when Nissan started selling the LEAF, they used the DC quick charge system that Temco developed for Japan called CHAdeMO. When the LEAF launched in the US, there were no CHAdeMO chargers either, but a couple years later they are being installed. I suspect a similar path for the SAE CCS connector.

I'm actually going to the LA Auto show tomorrow and I have an interview scheduled with Robert Healey, the head on EV infrastructure in the US for BMW and this topic (DC quick charge, SAE/CHAdeMO) is what my interview will be all about. I'll post a link to my story here once it's up as long as the admin allows it.
They are making a huge gamble and they may end up regretting it.

Keep us posted.
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