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Best thing to do when EA stations show unavailable is to call them and ask them to reset the station(s). Last week I was trying to charge at a station with 6 chargers. 2 were turned off (screen black), 3 showed unavailable and 1 was being used. I call EA gave them the information and they were able to remotely reset the unavailable stations and all 3 came back. This all only took about 10mins (might have been shorter).
Also I've posted this before a while back but with EA stations. Once you pull into a charger spot, open your app, choose the charger number (it's the last -#) and start charging from the app, exit the car, plug in the cable and as stated above apply a slight upward pressure until you hear/feel the cable lock engage. Shortly after that (about 15-20seconds) the chargers contactors should click and charger should start.
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