|
Was there no other dealer available to perform the service? Not offering a loaner is unacceptable. In the absence of a stock loaner car, I would have insisted on a rental. BMW Northwest rented me a car due to a lack of loaners and I didn't even buy my car from them.
My local dealer put me into an i4 during my steering gear recall when I asked for something nicer than the X1 they gave me last time.
|