[vrbitman]

Originally Posted by RockCrusher

You confirmed via the app the update download happened. And then you confirmed in the car that iDrive has the new version.

But given some time has passed since the update was downloaded the update could have expired and needs to be downloaded again.


Assuming the update is well, up to date and has been transferred to the car, and yet the update does not happen suggests the car is not in the necessary condition to allow the update to happen.

One reason can be a low battery. Not so low as to cause starting problems but low enough there is not enough power reserve to complete the update process. The car's electronics are active and draw considerable power during the update process. The consequences of an update being interrupted due to insufficient power are to be avoided.

You can take the car out for a (sufficiently long enough) drive with the hope this will top up the battery sufficiently or you can if you feel comfortable doing this connect a suitable battery charger to the car and top up the battery in your garage before trying to proceed with the update.

Thanks, I've heard about the battery story before and I can see how it would make sense for the car to prevent the update if the level is not high.

But honestly it's been so many months, and I've had people telling me they've waited up to a year and nothing happened.. so the system is also bugged.
I'm arranging for the car to be serviced, it's just a waste of my time.
The car is running a 2018 version of the software, multiple updates would have to be installed and it makes sense for them, not me, to spend an entire day taking care of all this.

Thanks.