Quote:
Originally Posted by KevinC
I'd like to see an annual "Center of Shame" listing - the 20 worst dealerships, ranked by number of complaints to corporate per 100 cars sold. Separate list for sales and service. The ones with ownership that cares would clean up their acts and get off the lists. The ones who are just incompetent crooks would be on it every year. And this would be more useful info to customers than this silly "Excellence" thing.
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Bottom 20 get put on a PIP, bottom 5 lose their license / allocations / some other penalty, top ones get bonuses / discounts on parts from manufacturers, etc.