[jamesinaz]

Currently driving a 2021 X5. Only 32K miles and overall like the car a lot. But at the 4 year mark suddenly the voice command system became "stupid". Oh, Connected Drive is a subscription service. $12.50 a month.

That kind of nickel and dime treatment for a car over $80K is annoying. If I buy a car with a feature that feature should not die. GPS updates? OK I'd pay it is new data they collected. But the actual feature didn't change or add funtionality.

Guess I'm checking out alternatives and might dump this car far earlier than I planned. I'm sure some will come on and diss me over such a minor expense but hey, it's how I feel.

BMW is losing a customer who has owned 4 of them in the last 15 years and probably would have bought another one in a few more years.