Quote:
Originally Posted by Limegrntaln
On the contrary, when I worked for Chevy. I went through weeks of training on their models. When you walk into a dealer, especially a higher end dealer, like BMW and you ask to order an individual color and the CA has been there 8 years and doesn’t even know how to start the process. That’s no good. At least have some sort of clue about each model and the packages available.
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You were the exception to the rule. I will never forget the Chevy salesman who wanted to sell me and my dad a Classic Capri, aka a Caprice Classic. And I’ve experienced way more BMW CAs who knew almost nothing about the BMWs they were trying to sell than CAs who were thoroughly informed and competent. It’s more than I can comprehend how this can be a person’s job and the thing they do every day yet they know almost nothing about their product.