Quote:
Originally Posted by BimmerCam23
The outlet has been in place and working well for a little over 2 1/2 years. Installed by an electrician. Really the only times we have had problems charging at home is when the garage is warm.
The most frustrating part is the dealer wants $260 to diagnose the issue. And $600 to replace the charger.
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Clearly something is overheating or it thinks that is the case.
When it happens, physically inspect it and the receptacle it is plugged into. See what if anything seems unusually hot. The flexible charger also needs to not be in a well ventilated area; it is not rated for outdoor use from what I recall and may not be able to work in very warm conditions. How hot is your garage getting when this happens?
If it is the receptacle that is very hot, stop using it (not worth risking burning down your house) and get it replaced ASAP. Insist on a premium one to replace it and if they can verify that it doesn't overheat when your car pulls the max power it can.
Other than that, if you can get temporary access to another charger to see if it happens to that one as well or if it is only happening on yours. I wouldn't pay 260 to inspect it nor would I blindly just replace it for 600$ unless they are willing to take it back if it also has the same issue (i.e. it isn't your current charger that has an issue)
Good luck!