LL Bean changing their policy as well. I can't believe scumbags pull stuff out of trash cans to return for replacements. I guess I'm just too honest and/or naive.
Quote:
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The outdoor specialty retailer said returns of items that have been destroyed or rendered useless, including some purchased at thrift stores or retrieved from trash bins, have doubled in the past five years, surpassing the annual revenue from the company’s famous boot.
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