Quote:
Originally Posted by MGM135is
I mean for the same money, I’d rather have the BMW and the service experience that goes with it. Going to the Toyota dealer is like visiting the Chevrolet dealer. I cringe when taking the Corvette in for service despite the dealer having dedicated “corvette technicians”.
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I've had many different brands over the years, chrysler, nissan, porsche, chevrolet, bmw
I've had a variety of experiences but there was not a clear correlation between the brand and the experience
bmw forgot to tighten the oil cap which led to a very frightening check engine light coming on an hour away from the dealer
porsche failed to properly explain and understand its own oil measuring system causing me to reasonably believe they had underfilled
nissan service experiences were pretty seamless
I think your service experience is more related to the quality of the people and culture of the particular dealership than the brand...