Quote:
Originally Posted by DETRoadster
Thanks, but I cant use their online service. Went down this road when they said they needed to verify my identity. Their system is unable to validate my mobile phone number for 2 factor authentication. So they had to mail me a code. Took 2 weeks to arrive. Problem is, that phone verification screen that I bombed out on comes BEFORE you select a username and password. Got my code in the mail and it said "Just log in with the user name and password you selected and enter this code to finish the enrollment." 
These guys are hopeless... |
Identity verification and theft protections PINs are beyond frustrating!
As was already suggested, call first thing in the morning for the shortest wait times.
Personally, I would just wait for the notice to come in the mail and/or wait for your accountant to call for you.