Thread: wifi
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      03-22-2019, 08:23 AM   #12
First Lieutenant

Drives: '13 135i
Join Date: Jan 2018
Location: OKC, OK

iTrader: (0)

Originally Posted by detroitm2 View Post
Seems odd. They sell the mesh points and routers separately. Are you telling me that once you "pair" them, they are locked like that forever?
If you buy one of the "kits" yes. Because when my router died, I immediately overnighted a new router to my house. Couldn't find anyway to get it to connect to the existing mesh points.

Reached out to customer service and that's what they told me. I was able to talk them into sending me a new kit.

This happened in August of last year to me. Perhaps they have since changed the ridiculous practice.