Ok I'm hoping this will be taken as just someone giving the opposite view but what if the battery wasn't changed then a short period later the battery low sign came on would it cross someone's mind that should have been done at a service. The battery is a service item in the keyless fobs due to no old school charging.
If I was the guy I would have said sorry sir if it's an issue please have the battery on us. This good will would be the peace keeper but I would remember the event if the perticular person came in again. I guess for a tech to report to service that a battery may be required, service to call up the customer and disturb him and then get back to the tech before the can sign off the job could maybe, possibly by some people be seen as unnecessary and they were trying to do a good job with out undue harassment.
Just trying to offer up some fat to chew!
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