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Worst appliance I’ve owned. I have like a $2800 French door Samsung fridge with bottom freezer with ice and water on outside. GARBAGE.
Freezer thawed twice, randomly. Ruined all my food both times.
“Support” came out both times only to report that it had magically begun freezing again, with no faults.
Ice maker replaced 3 times. Each time froze over and stopped making ice. Solution was to turn off ice maker and buy ice from the store. Tastes better anyway.
A fan stopped working, replaced under warranty.
This was all in the first 3 years. The last 2 years, it’s been fine without making ice.
It’s also loud as fuck and I’m rolling it out to the curb the next issue I have and cutting my losses.
Samsung also has about the worst customer service I’ve dealt with in my life. Incompetent. Slow. Don’t give a shit.
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