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Laws on this vary around the country so you’ll need local advice on your rights in these circumstances. Probably cost more than $300 to get that. That said, if what you’ve been told is true, then you likely have the right to maintain trees that overhang your yard, including shearing them to the property line if you think that is best.
Always better to try to cooperate with neighbors, but since this is a property management company and there is likely some urgency to getting the clean up accomplished, I would suggest going ahead and getting it done, then sending a letter to the prop manager with copies of the receipts noting that you tried several times unsuccessfully to reach them, had to move ahead, completed the work at reasonable cost and expect reimbursement. Then forget about it because you likely won’t hear anything more.
Another route would be to contact your insurance company about it - not because they’ll pay this claim or pursue it for you (they won’t would be my guess), but because it would be nice to know how to handle this if the tree did real damage to your house, car, or whatever.
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