I use Win10 and Mac. Neither is perfect, but neither really gives much in the way of problems. I occasionally have to reboot them both. They both constantly push updates that REQUIRE reboot as well. But I don't see one as buggier than the other.
MS Office files should transfer fine between Mac and Win. If you're a keyboard shortcut maven like me you'll find that none of them work on the Mac, and some of them don't even exist in Macworld.
MS was pushing Win10 upgrades for eons, maybe you can hit their website and see if it will do something for you. If you really want to keep the laptop it's worth a go.
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