Mamager said bc of covid zero returns. Open or not. Period.
Gave me the Macallan nyc rollover number to call the UK. They said they don’t have any quality issues. If they did they catch them before shipment.
They don’t offer any solution and didn’t seem to really give a hoot. Told me to add water lol.
Got an email later from the Macallan and they said that they see I called and that a rep resolved my issue. I wrote back no they did not. Go a thank you for your feedback and that’s it.
Quote:
Originally Posted by Maynard
Macallan is definitely not to my taste, but that 'aftertaste like a cigarette' sounds way off; might want to re-approach the manager that it was a bad bottle (not just that you don't like it); and if he won't budge, find out who the local distributor is and call them. I got a batch of Laphroaig once with bad corks, one of which had visibly molded or corroded. The local distributor was great, swapped me new bottles even for the opened one.
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