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Bummer, but worth a try - not much I hate worse than those automated 'thanks for your feedback, glad we could answer your Q' responses when they actually did not. Perhaps they think their reputation is so grand they don't need customer service (distributors are giving away bling and free samples all day long, no reason for them to act like it is putting them out to comp you a different bottle at least). FWIW, my first 2 bottles of single malt were Laphroaig and Macallen - the Macallen lasted 3 1/2 years and ended up in some black-tooth grins, while I went out and tried every Laphroaig I could get my hands on.
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