Pella is definitely not what it used to be but their service is solid and overall a good product.. now that i know i would have researched further as Pella is pricey for what you get. i.e. i ended up getting jamb extensions from them as well.. what shit quality paint that was.. i had to re-do the jambs entirely and my painter re-spray them how it should be done. supposedly they come painted from factory to match the windows.. what they came with looked like primer on bare wood, lol.
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