Quote:
Originally Posted by lsturbointeg
Had a similar issue with windshield wipers. They replaced them after I just replaced them a couple of months ago without even asking me first. They said they're already cracking. So I pulled the printed paper receipt from the glove box and handed it to the SA. The look on his face was priceless. I asked if he can get the old wipers and show.me the cracks and he said the tech had already thrown it out in the dumpster. He ended up removing the charges and I told him I would be writing to BMW about what had transpired
|
Exactly. Had the dealership required consent, the job would have never been done. Some members here, like these dealerships, don't understand the simple concept of consent!