The registers tell them how much change to return. They were not trained, and haven't learned how to count back change manually. It is a result of technology. Fewer and fewer pay with cash. When I was working as a cashier many moons ago, everyone used cash, so counting back change was more regular.
I was taught when counting back change to place the loose change in the customers hand first, then the bills. That way they can hold the change in the palm and with the same hand hold the bills while they place the bills back with a wallet held in the other hand. Today they seem to always place the Bill's first, then the change and I have to shuffle the change around to put the bills away.
I don't see any of this as an indictment of society, youth or anything else.
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