Quote:
Originally Posted by detroitm2
Seems odd. They sell the mesh points and routers separately. Are you telling me that once you "pair" them, they are locked like that forever?
|
If you buy one of the "kits" yes. Because when my router died, I immediately overnighted a new router to my house. Couldn't find anyway to get it to connect to the existing mesh points.
Reached out to customer service and that's what they told me. I was able to talk them into sending me a new kit.
This happened in August of last year to me. Perhaps they have since changed the ridiculous practice.