Quote:
Originally Posted by kb2wji
I ran into this with my Honda Ridgeline. Had a transmission software update at the dealership and the tech input "123123" for the mileage. Therefore, my mileage went from 90k to 123123 and than 92k when I had it inspected. Carfax picked up on it and flagged my car for an odometer rollback. I didn't even realize it until I tried to sell it and the buyer told me to pound sand.
Long story short, Carfax WILL correct a legitimate error. If you go to their website, there is a link to apply for a report correction. You will have to provide documentation from whoever screwed it up. In my case, I had to submit a letter from the service manager on company letterhead stating that the tech "lazily" entered a made up mileage number. They did correct the error and removed it from the Carfax report. Process took a couple weeks and they were actually relatively easy to deal with.
If you want to send me the VIN I can run it to see if it's popped up yet. (I have a Carfax account)
Edit: Also, in your case, you may need to get an affidavit from whoever screwed up the title mileage. I'm sure it varies by state, but I would start with Carfax so they can tell you what they require.
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In this case, if the DMV was the one that made the error for the last owner when entering mileage how would I go about resolving that? The good thing is that this will not pop up on Carfax since DMV isn't required to report the mileage for my vehicle (over 10 years old).
I just want to resolve it so it doesn't come back and bite me when I sell it down the line. Comforting to know that this is fixable though! Hopefully it won't be too much of a PITA.