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My experience has been that Rolex need a service every 2 years or so to keep the best time, and you need to be particular about where to have it done. Had a larger Rolex AD do a service on my wife's watch, and it was just not keeping time, and she wore it all the time. Had another place check it out, and they sent it to the main Rolex hub for a better look. The case had been tweaked a bit and needed to be replaced. They obviously did a great job, the watch looked better than new when we got it back, had all new paperwork due to the new serial# etc. but it took around 4 months and cost upwards of 4K, for what should have been a simple service.
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