Best Neck Pillow for iX driver seat

Abhi_94566 · 02-03-2023, 01:56 PM

I have had my IX for a month now and am starting to experience some neck discomfort during my commutes mostly due to the unique shape of the headrest in the iX and it not providing enough support to my body frame. I want to check if anybody has any suggestions for a neck pillow that is a good fit for the iX driver seat?

Appreciate the help!

ricerboi · 02-03-2023, 06:11 PM

There’s another couple threads in this forum about this topic.

What I’ve done is order 10 different headrest cushions from Amazon, try each of them for a day and then return the ones you don’t like. I have like 4 different ones since my wife likes certain ones and I like different ones. Everyone’s at a different height so it’s very personal and you just have to try.

UltimateMoneyShifter · 02-07-2023, 11:57 PM

This is the one my wife currently uses: https://a.co/d/0v5ucx2

I tried to get something that didn’t jut out too much and create a misalignment between the back on the backrest of the chair and head/neck while resting on the pillow.

Blastphemy · 04-24-2023, 05:30 PM

I believe this product is custom-made for the iX:

https://www.ecstuning.com/b-genuine-...i/52105a81079/

But no idea how comfortable it is.

Paladin1 · 04-24-2023, 07:12 PM

Quote:

Originally Posted by Blastphemy

I believe this product is custom-made for the iX:

https://www.ecstuning.com/b-genuine-...i/52105a81079/

But no idea how comfortable it is.

Not very, and expensive.

BZ101 · 04-24-2023, 08:57 PM

If you go to BMW dealer for a service call they’ll order you these for no charge. Not very comfortable but better than hitting your head on the plastic. YMMV.

SGiXers · 04-25-2023, 06:25 AM

I am about 5'9" and i do find myself sitting slightly more reclined to be able to benefit or get cossy with the headrest. May eventually get a makeshift pillow for the neck. I'll ask my tailor.

Paladin1 · 04-25-2023, 07:43 AM

Quote:

Originally Posted by BZ101

If you go to BMW dealer for a service call they’ll order you these for no charge. Not very comfortable but better than hitting your head on the plastic. YMMV.

That may or may not be true, depending on your dealership. They are under no obligation to do so.

NomoTesla · 04-25-2023, 09:51 AM

Maybe there should be a recall for the hole in the headrest. They've recalled just about everything else!

SGiXers · 04-25-2023, 09:58 AM

I have often wondered before i got my iX how a seat like this, one piece and sexy, can fit the body of all gender , shape, size. Maybe BMW can enlighten us when designing this piece of art NCC 1701 Captain Kirk's seat. I do fly an aeroplane for a living and the Airbus seat is no where like this sexy.

moesess34 · 04-25-2023, 10:02 AM

Quote:

Originally Posted by Paladin1

That may or may not be true, depending on your dealership. They are under no obligation to do so.

I was able to get one for free. Still don’t think it’s worth it even as free lol

Paladin1 · 04-25-2023, 10:27 AM

Quote:

Originally Posted by NomoTesla

Maybe there should be a recall for the hole in the headrest. They've recalled just about everything else!

There actually is (at least a TSB), but remedy is only available in Europe I've discovered:

SteveX3M40i · 04-25-2023, 02:02 PM

Hi,
I was in our local BMW dealers the other day and had a good look inside a new BMW i7
I noticed that the rear passengers get nice headrest cushions on their rear seats that match the colour of the leather interior.
I might try to order one of these for our iX - as my wife is quite vertically challenged and she hits back of her head on the seat plastic cutout trim.
Example i7 photo below!

Name: 32FDACA0-EDCB-4213-B2ED-D7259EB9A2D5.jpeg
Views: 4417
Size: 68.2 KB

Name: 32FDACA0-EDCB-4213-B2ED-D7259EB9A2D5.jpeg
Views: 4417
Size: 68.2 KB

Cheers
Steve

moesess34 · 04-25-2023, 10:19 PM

Quote:

Originally Posted by SteveX3M40i

Hi,
I was in our local BMW dealers the other day and had a good look inside a new BMW i7
I noticed that the rear passengers get nice headrest cushions on their rear seats that match the colour of the leather interior.
I might try to order one of these for our iX - as my wife is quite vertically challenged and she hits back of her head on the seat plastic cutout trim.
Example i7 photo below!

Attachment 3165003

Cheers
Steve

Let us know if they let you

NotASheepRB · 04-25-2023, 11:06 PM

Quote:

Originally Posted by BZ101

If you go to BMW dealer for a service call they’ll order you these for no charge. Not very comfortable but better than hitting your head on the plastic. YMMV.

I tried this approach, saying it is very uncomfortable for my wife, when dropping my car off and the service advisor said that BMW does not have anything to help with it.

Impressed once again by the knowledge and dedication to customer service.

BZ101 · 04-26-2023, 05:47 AM

Quote:

Originally Posted by NotASheepRB

I tried this approach, saying it is very uncomfortable for my wife, when dropping my car off and the service advisor said that BMW does not have anything to help with it.

Impressed once again by the knowledge and dedication to customer service.

It’s a safety thing not a comfort thing. My dealer didn’t know at first but I gave them the part number and told them to do some research. They came back 10 minutes later and had it in order at no charge. YMMV, but BMW corporate definitely has a program to give you these. Your dealer may just not be aware until they check.

Paladin1 · 04-26-2023, 07:47 AM

There is no such SIB in the database in the US market (SIB 52 08 22), and the defect code refers to this:

https://static.nhtsa.gov/odi/tsbs/20...76375-9999.pdf

Your dealer may purchase them for goodwill (and I expect they used the NHTSA alert from 2020 for this), but I searched the database with my SA, and there is nothing from BMW on this side of the pond related to replacing or correcting this problem as a safety - or a cosmetic - issue.

BZ101 · 04-26-2023, 10:00 AM

Quote:

Originally Posted by Paladin1

There is no such SIB in the database in the US market (SIB 52 08 22), and the defect code refers to this:

https://static.nhtsa.gov/odi/tsbs/20...76375-9999.pdf

Your dealer may purchase them for goodwill (and I expect they used the NHTSA alert from 2020 for this), but I searched the database with my SA, and there is nothing from BMW on this side of the pond related to replacing or correcting this problem as a safety - or a cosmetic - issue.

Maybe. I showed them this image from this post (https://bmwi.bimmerpost.com/forums/s...php?p=29887914) and they found it, ordered it and said there's no charge. I went to my dealer in Peabody, MA.

Maybe it was a courtesy but they didn't say that.

Paladin1 · 04-26-2023, 10:21 AM

Quote:

Originally Posted by BZ101

Maybe. I showed them this image from this post (https://bmwi.bimmerpost.com/forums/s...php?p=29887914) and they found it, ordered it and said there's no charge. I went to my dealer in Peabody, MA.

Maybe it was a courtesy but they didn't say that.

It was, and you have a nice dealership....

VirtualGuitars · 06-27-2023, 10:23 PM

Quote:

Originally Posted by Paladin1

It was, and you have a nice dealership....

I also showed this image to my dealer and I have a free pair on the way. They are severely backordered though… So thank you for that!

jolaca · 06-28-2023, 06:57 AM

I tried here in Spain, and it seems that they don't know anything about it. So, the answer was no, even after giving them the part number.

VirtualGuitars · 06-28-2023, 07:05 AM

Quote:

Originally Posted by jolaca

I tried here in Spain, and it seems that they don't know anything about it. So, the answer was no, even after giving them the part number.

Show them this image which has a campaign number on it. They’ll be able to find it that way. When my service advisor saw this image, he keyed it in without questioning me on anything.

02-03-2023, 01:56 PM	#1
Abhi_94566 Registered 8 Rep 3 Posts Drives: BMW IX Join Date: Jan 2023 Location: CA iTrader: (0)	Best Neck Pillow for iX driver seat I have had my IX for a month now and am starting to experience some neck discomfort during my commutes mostly due to the unique shape of the headrest in the iX and it not providing enough support to my body frame. I want to check if anybody has any suggestions for a neck pillow that is a good fit for the iX driver seat? Appreciate the help!
	Appreciate 0 Tweet Quote

02-03-2023, 06:11 PM	#2
ricerboi Captain 1327 Rep 773 Posts Drives: iX 50 Join Date: Jul 2022 Location: Los Angeles, CA iTrader: (0) Garage List 2016 BMW X5 50i [0.00] 2022 BMW iX 50i [7.50]	There’s another couple threads in this forum about this topic. What I’ve done is order 10 different headrest cushions from Amazon, try each of them for a day and then return the ones you don’t like. I have like 4 different ones since my wife likes certain ones and I like different ones. Everyone’s at a different height so it’s very personal and you just have to try.
	Appreciate 0 Quote

02-07-2023, 11:57 PM	#3
UltimateMoneyShifter Private First Class 102 Rep 118 Posts Drives: BMW iX xDrive50 Join Date: Apr 2022 Location: California iTrader: (0) Garage List 2022 BMW iX [0.00]	This is the one my wife currently uses: https://a.co/d/0v5ucx2 I tried to get something that didn’t jut out too much and create a misalignment between the back on the backrest of the chair and head/neck while resting on the pillow.
	Appreciate 0 Quote

04-24-2023, 05:30 PM	#4
Blastphemy Enlisted Member 50 Rep 37 Posts Drives: something electric Join Date: Apr 2023 Location: United States iTrader: (0)	I believe this product is custom-made for the iX: https://www.ecstuning.com/b-genuine-...i/52105a81079/ But no idea how comfortable it is.
	Appreciate 0 Quote

04-24-2023, 08:57 PM	#6
BZ101 New Member 30 Rep 23 Posts Drives: iX M50 Join Date: Apr 2023 Location: MA iTrader: (0)	If you go to BMW dealer for a service call they’ll order you these for no charge. Not very comfortable but better than hitting your head on the plastic. YMMV.
	Appreciate 0 Quote

04-25-2023, 06:25 AM	#7
SGiXers First Lieutenant 607 Rep 346 Posts Drives: BMW iX X drive40 Join Date: Apr 2023 Location: Singapore iTrader: (0)	I am about 5'9" and i do find myself sitting slightly more reclined to be able to benefit or get cossy with the headrest. May eventually get a makeshift pillow for the neck. I'll ask my tailor.
	Appreciate 0 Quote

04-25-2023, 09:51 AM	#9
NomoTesla Colonel 4118 Rep 2,469 Posts Drives: BMW iX50 Join Date: Apr 2022 Location: USA iTrader: (0)	Maybe there should be a recall for the hole in the headrest. They've recalled just about everything else!
	Appreciate 2 Paladin16657.50 NotASheepRB292.00 Quote

04-25-2023, 09:58 AM	#10
SGiXers First Lieutenant 607 Rep 346 Posts Drives: BMW iX X drive40 Join Date: Apr 2023 Location: Singapore iTrader: (0)	I have often wondered before i got my iX how a seat like this, one piece and sexy, can fit the body of all gender , shape, size. Maybe BMW can enlighten us when designing this piece of art NCC 1701 Captain Kirk's seat. I do fly an aeroplane for a living and the Airbus seat is no where like this sexy.
	Appreciate 0 Quote

04-25-2023, 02:02 PM	#13
SteveX3M40i First Lieutenant 549 Rep 384 Posts Drives: BMW iX40MSport Join Date: Jan 2019 Location: Sunny Abu Dhabi iTrader: (0)	Hi, I was in our local BMW dealers the other day and had a good look inside a new BMW i7 I noticed that the rear passengers get nice headrest cushions on their rear seats that match the colour of the leather interior. I might try to order one of these for our iX - as my wife is quite vertically challenged and she hits back of her head on the seat plastic cutout trim. Example i7 photo below! Cheers Steve __________________ Checkout my Instagram @carsandheels 2019 X3M40i - gone! 2023 iX40MSport
	Appreciate 1 moesess34653.50 Quote

04-26-2023, 07:47 AM	#17
Paladin1 Brigadier General 6658 Rep 4,972 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [9.00]	There is no such SIB in the database in the US market (SIB 52 08 22), and the defect code refers to this: https://static.nhtsa.gov/odi/tsbs/20...76375-9999.pdf Your dealer may purchase them for goodwill (and I expect they used the NHTSA alert from 2020 for this), but I searched the database with my SA, and there is nothing from BMW on this side of the pond related to replacing or correcting this problem as a safety - or a cosmetic - issue.
	Appreciate 0 Quote

06-28-2023, 06:57 AM	#21
jolaca New Member 24 Rep 22 Posts Drives: BMW iX 50 Join Date: Jan 2023 Location: SPAIN iTrader: (0)	I tried here in Spain, and it seems that they don't know anything about it. So, the answer was no, even after giving them the part number.
	Appreciate 0 Quote