[Aalfred]

Originally Posted by thebishman

I’m not aware that DAPP uses any form of central BMW server connection whilst in use; in fact why would it. Were you driving directly into the Sun which might have been impacted the cameras; heavy moisture of any kind on the Radar sensor, etc?

Apparently from what I read in google DAPP does use the connected drive to get real time traffic data and route etc.I couldnt really find the documentation in BMW website but might make sense reg the real time traffic info. There wasnt any fog, moisture or direct sunlight when I drove. It did miss the preconditioning schedule though even though its in there. Also have u noticed if the BMW app keeps freezing and slow to respond. Tried to open my app like 3-4 times to precondition this evening and it wouldnt respond and just got stuck on the home screen. Had to close it multiple times before it even responded.

[thebishman]

Originally Posted by Aalfred

Apparently from what I read in google DAPP does use the connected drive to get real time traffic data and route etc.I couldnt really find the documentation in BMW website but might make sense reg the real time traffic info. There wasnt any fog, moisture or direct sunlight when I drove. It did miss the preconditioning schedule though even though its in there. Also have u noticed if the BMW app keeps freezing and slow to respond. Tried to open my app like 3-4 times to precondition this evening and it wouldnt respond and just got stuck on the home screen. Had to close it multiple times before it even responded.

No issues with the app here; just sent instructions to the car to precondition the cabin and it went straight through.
Have you actually logged out of the app and then logged back in, versus just closing/opening it?

Also, if the car is doing some crazy software issue things, have you rebooted the centre screen by pushing and holding down the volume control until the centre screen goes blank?

Lastly, locking the car and walking away from it with all keys and allowing it to sit for a couple of hours sometimes sorts out odd behaviour according to others here on the board, as it places the car in a ‘deep sleep’ mode.

[Aalfred]

Originally Posted by thebishman

No issues with the app here; just sent instructions to the car to precondition the cabin and it went straight through.
Have you actually logged out of the app and then logged back in, versus just closing/opening it?

Also, if the car is doing some crazy software issue things, have you rebooted the centre screen by pushing and holding down the volume control until the centre screen goes blank?

Lastly, locking the car and walking away from it with all keys and allowing it to sit for a couple of hours sometimes sorts out odd behaviour according to others here on the board, as it places the car in a ‘deep sleep’ mode.

Will try to log off the app and log in. I was leaning towards rebooting the Idrive but didnt know if it was going to wipe out my apple digital key or not. If it happens today, I might do that and leave it off overnight and see if things are better tomorrow.

[LVBMW]

Originally Posted by Aalfred

Will try to log off the app and log in. I was leaning towards rebooting the Idrive but didnt know if it was going to wipe out my apple digital key or not. If it happens today, I might do that and leave it off overnight and see if things are better tomorrow.

iDrive reboot should not impact digital keys at all. I have done it several times no problem.

[ggalanis]

Originally Posted by Edmbimmer88

Same thing, no change for me.

I'm on holiday Friday, and will give it until I get back to see if it resolves. If not, off to the dealership with an unhappy owner.

I just resolved the issue for me by doing a diagnostic mode reset.

Sitting in the car, press the start stop button 3 times in a row. The instrument cluster will tell you after a few seconds that you are in diagnostic mode.

Then did the press and hold volume button until the screen reboots twice. After that, for good measure searched for app updates as well but i don't think that did anything.

Opened the app and after initially still showing me the old status for a second or two... Boom.... Updated to the actual current status.

Note that this diagnostic reset was NOT in the instructions sent to me by BMW when i opened a ticket about the issues.

Hope this fixes it for you if you still have issues.

[Tigershark321]

The past couple of days my iPhone was not unlocking my car through my digital wallet which was not great because it was raining and having to open it through the app manually (was grabbing something quick out of the car). I restarted the phone and everything worked normally afterward. Glad I had my key fob inside the building because that would have been interesting to get stranded without any key sources (Fob or key wallet) if nothing would turn on the car.

[jono987654321]

Originally Posted by Tigershark321

The past couple of days my iPhone was not unlocking my car through my digital wallet which was not great because it was raining and having to open it through the app manually (was grabbing something quick out of the car). I restarted the phone and everything worked normally afterward. Glad I had my key fob inside the building because that would have been interesting to get stranded without any key sources (Fob or key wallet) if nothing would turn on the car.

This happens by design if you repeatedly go near the car with your DK+ and don't open the car.

It's an understandable feature as the car isn't repeatedly locking/unlocking for no reason.

That said, it's not understandable when you have unlock on approach disabled, yet the feature still gets imposed.

[f10andrii]

I have the same issue. Any solution besides rebooting the idrive 3 times ?

[NomoTesla]

These issues often happen because the car does not receive a strong enough cellular data signal. BMW, in its infinite wisdom, decided against letting us tether our cars to our home wifi to make this a non-issue. If you ask, your cellular provider can give you a cellular signal booster that might make life a little easier.

[vitaman]

What is their reasoning in not allowing connection to Home WiFi? I assumed most cars that use over the air software updates would have a way to utilize Home wifi to insure fast effective transmission.

[exxxviii]

Originally Posted by vitaman

What is their reasoning in not allowing connection to Home WiFi? I assumed most cars that use over the air software updates would have a way to utilize Home wifi to insure fast effective transmission.

I don't think anyone knows BMW's reasoning. But every other car I know that is capable of OTA connects to home WiFi for updates.

[NomoTesla]

Originally Posted by vitaman

What is their reasoning in not allowing connection to Home WiFi? I assumed most cars that use over the air software updates would have a way to utilize Home wifi to insure fast effective transmission.

There are elements of the iX that feel downright backward, while others feel very futuristic. I think it was designed by committee.

[deutsch100]

Originally Posted by exxxviii

I don't think anyone knows BMW's reasoning. But every other car I know that is capable of OTA connects to home WiFi for updates.

I spent well over 2 hours with a BMW engineer, doing two of their in depth owner conversations with my i7 and iX.

When I complained about not being able to use home or work WiFi (like Tesla, Land Rover, Jaguar, etc), BMW shockingly told me this is one of their biggest complaints and requests. But, he said for some reason BMW refuses to add home WiFi capability