i8 Engine - Initial Running and Conditioning Period

hytek · 07-02-2015, 02:09 PM

Quote:

Originally Posted by yw

It's now been 19 days that my i8 has been held at the service center dealing with the cluster issue. Still no word from BMWi engineering towards preventing the instrument cluster from wonking out.

Talk about withdrawal symptoms!

You should call the BMW i Concierge and give them a heads up that this is happening. That's what I did.
They'll try to make it up to you if the car gets held for too long.

YWGT3 · 07-02-2015, 03:03 PM

Thanks for the thoughtful suggestion. I'll check to see what BMW i Concierge can do since I've been informed by my SA that it looks like the car will be at the dealer over July 4th. By the way, when will you be getting your replacement i8?

hytek · 07-03-2015, 12:20 PM

It just got built. So, I'm estimating about 1.5-2 months to get to the US west coast. It's not too bad since I'll anyway be traveling for another month.

When I come back, I'm thinking of renting a Leaf while I wait.

YWGT3 · 07-03-2015, 12:32 PM

That's good news that your vehicle is built. I saw a Mephisto Grey with blue accent, same as mine, coming towards me from the opposite lane on Mission St. near New Montgomery in SF several months back. Wondering if that was yours.

hytek · 07-03-2015, 11:25 PM

Not me. I live in the south bay, and haven't driven to the city yet. And my car is white with blue accent.
Strangely, I'm yet to see another i8 on the road.

YWGT3 · 07-03-2015, 11:47 PM

Seems like there's only a handful in the Bay Area. Nice color combination by the way.

ASHpro · 07-04-2015, 02:16 PM

Is there an indication as to the mileage split between the engine compared to purely electric driving?

Pitkis · 07-04-2015, 03:19 PM

Quote:

Originally Posted by ASHpro

Is there an indication as to the mileage split between the engine compared to purely electric driving?

I'm trying to get that info from service later this year - the most interesting would be to know zero emission miles, not only miles driven with eDrive.

YWGT3 · 07-07-2015, 01:14 PM

Oil & filter change service for the i8 came to US $85.00 which included a 15% customer discount. The amount ended up being completely comped since my vehicle is having to remain in the shop (almost week 3 for software issue and turbo replacement).

Epirali · 07-07-2015, 02:50 PM

Quote:

Originally Posted by yw

Oil & filter change service for the i8 came to US $85.00 which included a 15% customer discount. The amount ended up being completely comped since my vehicle is having to remain in the shop (almost week 3 for software issue and turbo replacement).

Hoooray????? I would appreciate the sentiment of not charging me $85 but seems pretty paltry compensation for having your car in dealer for 3 weeks.

But to make you feel better I just had my Audi in a dealer for FOUR weeks for a simple replacement of 4 tires, so you are doing pretty well for a much more exotic repair...

YWGT3 · 07-07-2015, 03:06 PM

Quote:

Originally Posted by Epirali

Hoooray????? I would appreciate the sentiment of not charging me $85 but seems pretty paltry compensation for having your car in dealer for 3 weeks.

But to make you feel better I just had my Audi in a dealer for FOUR weeks for a simple replacement of 4 tires, so you are doing pretty well for a much more exotic repair...

Going to see if they'll throw in the wall charger if there's any further delay.

YWGT3 · 07-08-2015, 12:43 PM

Quote:

Originally Posted by hytek

You should call the BMW i Concierge and give them a heads up that this is happening. That's what I did.
They'll try to make it up to you if the car gets held for too long.

hytek? Running on service-day 25. What kind of concessions or assistance, if any, were offered to you by i Concierge? Any thoughts and input would be appreciated.

hytek · 07-09-2015, 04:22 AM

They offered me cash compensation to keep the current car. I think it was 9K. There was also a free BMW school offer on the table.
But I wanted a new car; there was that lingering feeling that the problem may happen again.

I tried to negotiate a deal where I'd keep the car until a new one arrived. But they declined. So, I called the dealership and asked them how soon they can get me a new one, and the wait wasn't too long. I think they moved me to the head of the line, prior i8 customer and all.

So, I called BMW back and opted for the lemon law review. The refund: down payment + all lease payments - miles when trouble started. It means that I drove the old car practically for free.

I feel like I came out unfairly ahead in this deal. I still don't understand why they didn't opt for what I thought was more reasonable for both sides.

Addendum: I started the process by telling them that the vehicle is at risk of becoming a lemon, and asked if it's time to escalate the case.

YWGT3 · 07-09-2015, 08:59 AM

Quote:

Originally Posted by hytek

They offered me cash compensation to keep the current car. I think it was 9K. There was also a free BMW school offer on the table.
But I wanted a new car; there was that lingering feeling that the problem may happen again.

I tried to negotiate a deal where I'd keep the car until a new one arrived. But they declined. So, I called the dealership and asked them how soon they can get me a new one, and the wait wasn't too long. I think they moved me to the head of the line, prior i8 customer and all.

So, I called BMW back and opted for the lemon law review. The refund: down payment + all lease payments - miles when trouble started. It means that I drove the old car practically for free.

I feel like I came out unfairly ahead in this deal. I still don't understand why they didn't opt for what I thought was more reasonable for both sides.

Addendum: I started the process by telling them that the vehicle is at risk of becoming a lemon, and asked if it's time to escalate the case.

hytek, really appreciate the sharing of your situation with me. Thanks!

YWGT3 · 07-09-2015, 09:03 AM

Quote:

Originally Posted by hytek

They offered me cash compensation to keep the current car. I think it was 9K. There was also a free BMW school offer on the table.
But I wanted a new car; there was that lingering feeling that the problem may happen again.

I tried to negotiate a deal where I'd keep the car until a new one arrived. But they declined. So, I called the dealership and asked them how soon they can get me a new one, and the wait wasn't too long. I think they moved me to the head of the line, prior i8 customer and all.

So, I called BMW back and opted for the lemon law review. The refund: down payment + all lease payments - miles when trouble started. It means that I drove the old car practically for free.

I feel like I came out unfairly ahead in this deal. I still don't understand why they didn't opt for what I thought was more reasonable for both sides.

Addendum: I started the process by telling them that the vehicle is at risk of becoming a lemon, and asked if it's time to escalate the case.

hytek, was your car in for service for up to 30 days?

hytek · 07-09-2015, 11:41 AM

Quote:

Originally Posted by yw

hytek, was your car in for service for up to 30 days?

By the time I got it back, it had exceeded 30 days. I think it was about 40 days.

YWGT3 · 07-09-2015, 11:46 AM

Quote:

Originally Posted by hytek

By the time I got it back, it had exceeded 30 days. I think it was about 40 days.

Well, in your case, they definitely didn't have any choice. That's definitely not right to have a newly purchased vehicle just to be placed into servicing for well over one month. I got mine back yesterday, day 25. Have placed a call to see what the i group has to say about it. Thanks again for your helpful input and response. Hope you get your new i8 soon!

YWGT3 · 07-09-2015, 02:06 PM

Quote:

Originally Posted by yw

Well, in your case, they definitely didn't have any choice. That's definitely not right to have a newly purchased vehicle just to be placed into servicing for well over one month. I got mine back yesterday, day 25. Have placed a call to see what the i group has to say about it. Thanks again for your helpful input and response. Hope you get your new i8 soon!

BTW, finally got my i8 back and test driven it at a private development to see if the bugs were worked out. The thing is a monster coming off the block! However, I still made a call to BMW customer service to check on this instrument cluster issue. Don't want to unintentionally get a speeding ticket because my speed readouts in the cluster and heads up display go blank.

YWGT3 · 07-09-2015, 02:18 PM

FYI, the i8 oil and oil filter change is approximately US$100.00. Furthermore, the engine requires 7 quarts of oil, which is quite a surprise given the size of the engine.

07-02-2015, 03:03 PM	#46
YWGT3 iDriver 380 Rep 601 Posts Drives: i8, Porsche Taycan T, MB EQE Join Date: Mar 2015 Location: California iTrader: (0)	Thanks for the thoughtful suggestion. I'll check to see what BMW i Concierge can do since I've been informed by my SA that it looks like the car will be at the dealer over July 4th. By the way, when will you be getting your replacement i8?
	Appreciate 0 Quote

07-03-2015, 12:20 PM	#47
hytek Private First Class 39 Rep 104 Posts Drives: i8, 335i Join Date: Jan 2015 Location: Bay Area, CA iTrader: (0)	It just got built. So, I'm estimating about 1.5-2 months to get to the US west coast. It's not too bad since I'll anyway be traveling for another month. When I come back, I'm thinking of renting a Leaf while I wait.
	Appreciate 0 Quote

07-03-2015, 12:32 PM	#48
YWGT3 iDriver 380 Rep 601 Posts Drives: i8, Porsche Taycan T, MB EQE Join Date: Mar 2015 Location: California iTrader: (0)	That's good news that your vehicle is built. I saw a Mephisto Grey with blue accent, same as mine, coming towards me from the opposite lane on Mission St. near New Montgomery in SF several months back. Wondering if that was yours.
	Appreciate 0 Quote

07-03-2015, 11:25 PM	#49
hytek Private First Class 39 Rep 104 Posts Drives: i8, 335i Join Date: Jan 2015 Location: Bay Area, CA iTrader: (0)	Not me. I live in the south bay, and haven't driven to the city yet. And my car is white with blue accent. Strangely, I'm yet to see another i8 on the road.
	Appreciate 0 Quote

07-03-2015, 11:47 PM	#50
YWGT3 iDriver 380 Rep 601 Posts Drives: i8, Porsche Taycan T, MB EQE Join Date: Mar 2015 Location: California iTrader: (0)	Seems like there's only a handful in the Bay Area. Nice color combination by the way.
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07-04-2015, 02:16 PM	#51
ASHpro The General***** 12 Rep 45 Posts Drives: M440xi GC Snapper Rocks Blue Join Date: May 2015 Location: GTA iTrader: (0)	Is there an indication as to the mileage split between the engine compared to purely electric driving?
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07-07-2015, 01:14 PM	#53
YWGT3 iDriver 380 Rep 601 Posts Drives: i8, Porsche Taycan T, MB EQE Join Date: Mar 2015 Location: California iTrader: (0)	Oil & filter change service for the i8 came to US $85.00 which included a 15% customer discount. The amount ended up being completely comped since my vehicle is having to remain in the shop (almost week 3 for software issue and turbo replacement).
	Appreciate 0 Quote

07-09-2015, 04:22 AM	#57
hytek Private First Class 39 Rep 104 Posts Drives: i8, 335i Join Date: Jan 2015 Location: Bay Area, CA iTrader: (0)	They offered me cash compensation to keep the current car. I think it was 9K. There was also a free BMW school offer on the table. But I wanted a new car; there was that lingering feeling that the problem may happen again. I tried to negotiate a deal where I'd keep the car until a new one arrived. But they declined. So, I called the dealership and asked them how soon they can get me a new one, and the wait wasn't too long. I think they moved me to the head of the line, prior i8 customer and all. So, I called BMW back and opted for the lemon law review. The refund: down payment + all lease payments - miles when trouble started. It means that I drove the old car practically for free. I feel like I came out unfairly ahead in this deal. I still don't understand why they didn't opt for what I thought was more reasonable for both sides. Addendum: I started the process by telling them that the vehicle is at risk of becoming a lemon, and asked if it's time to escalate the case. Last edited by hytek; 07-09-2015 at 04:29 AM..
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07-09-2015, 02:18 PM	#63
YWGT3 iDriver 380 Rep 601 Posts Drives: i8, Porsche Taycan T, MB EQE Join Date: Mar 2015 Location: California iTrader: (0)	FYI, the i8 oil and oil filter change is approximately US$100.00. Furthermore, the engine requires 7 quarts of oil, which is quite a surprise given the size of the engine. Last edited by YWGT3; 07-09-2015 at 04:27 PM..
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