02-12-2023, 07:59 AM | #23 | |
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I.e. the first time I take the car after she has driven, the seat positions itself too far back when i click in my seatbelt. I have to press the 1 button to set it to my actual seat position. Subsequent drives, it works perfectly, until she then uses the car and it does the same to her. |
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02-12-2023, 08:07 AM | #24 | |
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02-12-2023, 08:30 AM | #25 | |
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03-27-2023, 10:28 AM | #26 |
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Hey guys, so I had a thought. Over in the US here we have 3/36k free “maintenance” (useless for iX) and 4/50k warranty. Right now the software updates and stuff are free/included especially when needed to be done at the dealer.
I understand that we are starting to get the updates OTA like with 11/2022.64 (and earlier versions for others) but what if we need an in-person update for major updates at the dealer after the initial 3/36k miles? I’m going to hit 36k miles in about 4 months so I’m concerned. Will the dealer start charging for that? |
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03-27-2023, 11:46 AM | #27 | |
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03-27-2023, 12:53 PM | #29 |
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Will we continue to get OTA updates is the real question…. I think that this will be tied to the BMW ConnectedDrive subscription services that are offered beyond the first four years that are already included.
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03-27-2023, 01:09 PM | #30 | |
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But how long in actual practice they will support the car for.... Who knows. I would ask my SA how long after a car is released do they tend to get updates for and base my expectations on that historical trend. Does anyone here know how long they've done this in the recent past? (Not OTA necessarily since that I think only started in 2019) |
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03-27-2023, 01:10 PM | #31 | |
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03-27-2023, 01:29 PM | #32 |
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Correct, and that might be why the dealer may still do updates to the OS - unrelated to warranty services. Or may not. A caveat to this is I haven't read the fine print in the contract. When I owned a Q7, similar question, and I did eventually read the fine print - posted on the MMI website, buried about 5 layers deep, in microscopic print at the bottom of the page. It said, paraphrasing, "We reserve the right to stop supporting the software at any time for any reason." And they did.
Last edited by Paladin1; 03-27-2023 at 01:35 PM.. |
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03-27-2023, 01:31 PM | #33 |
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03-27-2023, 02:19 PM | #34 | |
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03-27-2023, 02:25 PM | #35 | |
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03-27-2023, 03:22 PM | #36 |
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03-27-2023, 03:23 PM | #37 |
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03-27-2023, 03:41 PM | #38 |
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I've seen BMW drop some supported features when cellular providers dropped support for older in-car cellular services. Not everything is within BMW's control as they are customers of infrastructure providers as well. Going back to CDMA and 3G being retired. Granted, I don't think we run the risk of 5G going away anytime soon but at some point it will happen.
OTA updates for our BMW's have worked pretty well in my experience, as long as you're not driving a V8 that seems to need goldilocks conditions, park on a flat surface, drive the car, but let it cool down before being able to apply the update. On the other hand, the in-line 6 engines don't seem to have the need to cool down before initiating the update. At least the iX doesn't have that problem.
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03-28-2023, 01:24 PM | #39 |
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I'm at my dealer now for my F15 service and asked him about this. He said any non-OTA software updates past the 3/36k maintenance will be charged $350. Yikes.
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03-28-2023, 02:24 PM | #40 |
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Unless you report a problem that is "fixed" in the software update. That has been my experience with BMW in the US. It would be covered under warranty.
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03-28-2023, 02:55 PM | #42 |
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And that warranty goes away after 4/50k. aim at 7 months/23k already so my warranty will be gone in a year. Gonna be expensive if OTAs don’t get sorted.
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03-29-2023, 09:12 AM | #43 |
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Folks are treating software updates like they are mandatory, manna from Heaven. They are neither. NEVER, EVER update any software unless there are specific bug fixes or new features that you want. If this doesn't apply, leave your software the hell alone.
Anything that BMW wants you to have will be received OTA. Anything that has to be applied by the dealer will either be a warranty claim or optional. Any software updates related to recalls will be free regardless of warranty status. |
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03-29-2023, 09:48 AM | #44 | |
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