connecteddrive app/i remote app issues today?

Ichiro1 · 02-12-2018, 02:38 PM

Anyone else out there have issues with their connecteddrive or iremote apps? My apps are not displaying any updated information. I called the support number and they said they have sad "server issues." Wondering if anyone else is experiencing the same, or if your apps are working fine?

vance · 02-12-2018, 08:49 PM

Yes exact same issue. Started this morning like 12 hours ago is when I first saw it. Basically looks like I don’t have an active subscription. They verified my subscription is good until 2021 and they also said they’re having server issues.

Ichiro1 · 02-12-2018, 10:35 PM

Quote:

Originally Posted by vance

Yes exact same issue. Started this morning like 12 hours ago is when I first saw it. Basically looks like I don’t have an active subscription. They verified my subscription is good until 2021 and they also said they’re having server issues.

Thanks for the reply. I guess it's good to know it's not specific to my vehicle. I was worried cause I literally just got my car back from the shop a few days ago where they had to reset the computer or something so I thought it was still glitched out.

NGR · 02-13-2018, 03:03 AM

Working fine in the UK - either the issue is resolved or it's localized to your area.

363ny · 02-13-2018, 06:54 AM

Working fine for me as well. Ichiro1 - you able to get the app to work today? Perhaps they resolved the issue.

vance · 02-13-2018, 07:17 AM

Mine works now; seems to be fixed

ChiTownM · 02-13-2018, 12:09 PM

Mine hasn't worked since the beginning of the year! No idea why, how many years is our subscription supposed to last in North America....thanks!

Ichiro1 · 02-13-2018, 12:41 PM

Just checked and everything seems back up and running today. Thanks all!

F5506m · 02-20-2018, 10:13 AM

Mine stopped giving notifications on my new I-Phone; my old I-Phone even though it is not connected to a cellular signal when it has Wi-Fi it still keeps getting the notifications and new phone is not getting them.

02-12-2018, 02:38 PM	#1
Ichiro1 New Member 1 Rep 12 Posts Drives: Mercedes Join Date: Oct 2017 Location: California iTrader: (0)	connecteddrive app/i remote app issues today? Anyone else out there have issues with their connecteddrive or iremote apps? My apps are not displaying any updated information. I called the support number and they said they have sad "server issues." Wondering if anyone else is experiencing the same, or if your apps are working fine?
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02-12-2018, 08:49 PM	#2
vance Private First Class 36 Rep 157 Posts Drives: BMW i8 Join Date: Oct 2017 Location: Dallas, TX iTrader: (0)	Yes exact same issue. Started this morning like 12 hours ago is when I first saw it. Basically looks like I don’t have an active subscription. They verified my subscription is good until 2021 and they also said they’re having server issues.
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02-13-2018, 03:03 AM	#4
NGR Lieutenant 102 Rep 407 Posts Drives: i8 Join Date: Aug 2016 Location: UK iTrader: (0)	Working fine in the UK - either the issue is resolved or it's localized to your area. __________________ 2014 i8 2002 x5 4.6is
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02-13-2018, 06:54 AM	#5
363ny Private First Class 29 Rep 170 Posts Drives: 2016 i8 Join Date: Nov 2013 Location: NJ iTrader: (0)	Working fine for me as well. Ichiro1 - you able to get the app to work today? Perhaps they resolved the issue. __________________ __________ 2016 BMW i8 2013 Audi Q7 2014 BMW 640iX GC (gone but not forgotten)
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02-13-2018, 07:17 AM	#6
vance Private First Class 36 Rep 157 Posts Drives: BMW i8 Join Date: Oct 2017 Location: Dallas, TX iTrader: (0)	Mine works now; seems to be fixed
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02-13-2018, 12:09 PM	#7
ChiTownM Lieutenant Colonel 1062 Rep 1,540 Posts Drives: M and i BMWs Join Date: Oct 2010 Location: Chicago iTrader: (0)	Mine hasn't worked since the beginning of the year! No idea why, how many years is our subscription supposed to last in North America....thanks!
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02-13-2018, 12:41 PM	#8
Ichiro1 New Member 1 Rep 12 Posts Drives: Mercedes Join Date: Oct 2017 Location: California iTrader: (0)	Just checked and everything seems back up and running today. Thanks all!
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02-20-2018, 10:13 AM	#9
F5506m Second Lieutenant 48 Rep 283 Posts Drives: 2019 i8 Join Date: Jul 2016 Location: New Jersey iTrader: (0)	Mine stopped giving notifications on my new I-Phone; my old I-Phone even though it is not connected to a cellular signal when it has Wi-Fi it still keeps getting the notifications and new phone is not getting them.
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