[freshxdough]

Originally Posted by 330 CSi

Apparently not.
That is the issue. They are telling me they can’t do that.

Apparently not what? You will get an RSU at least a handful of times per year. Is that not good enough?

[NomoTesla]

So what if it costs the dealer to install 8.5? If that's what it takes to make the sale, they ought to do it. I suggest you work the cost of the update into your negotiations

[f82fanatic]

Originally Posted by NomoTesla

So what if it costs the dealer to install 8.5? If that's what it takes to make the sale, they ought to do it. I suggest you work the cost of the update into your negotiations

No, they don’t ought to do it. Either they decide to do it or they decide not to. It looks like he has gotten to the limit of what they’re willing to throw in. So the alternative is crossing the street and looking for a better deal.

[VirtualGuitars]

I can’t believe this thread is still going on. It’s very simple. The dealership has no way to get reimbursed for the work by BMW by just doing an upgrade at the customer’s request. Some of these updates can take several hours especially since this is not an interim update coming from iDrive 8.0. If something breaks, or they run into trouble, that’s several hours at the cost of doing business. Like I mentioned earlier, if they do it, it would just be out of courtesy.

You will eventually get it via OTA anyway - maybe even as early as this month which is what BMW announced several months ago. “OTA rollout to 8.5 begins in September…”. It’s also worth noting these are rolling updates, so not everyone will get it at the same time. Not sure what you’re expecting, but the updates are not earth shattering. Your car will still drive when you put it in D or B mode.

[Bmwno6]

Originally Posted by CaboM4

BTW ... 8.5 came out in a July ISTEP version, with promise of OTA availability/push in September. It is 9/23, and My BMW app STILL tells me no software updates available for my i7, which is MGU22 and eligible for update to iDrive 8.5. Impatiently waiting. I would have your dealer do it before delivery. Surprised that a 2024 model-year iX wasn't built with this at the factory! SOP was March 2023 for the 2024 models, so I guess you got an early 2024 build you're buying?

BMW Customer Feedback told me last week it will come out OTE in batches in October for cars that are already out.

[330 CSi]

So the dealer agreed to do the upgrade. The bad news is that it I have to schedule an appointment and bring the car back for the upgrade in the next couple of weeks. (No appointment available this coming week.)

Here is the interesting piece of news. I told the sales advisor that I am hearing that the OTA will be pushed out in October, so I might not have to come back. He tells me there was a meeting last week with a Regional Manager who reportedly said that the update is not just a simple download and that they have to bring the cars in and spend 4-5 hours to do the upgrade. When I told him that was not what the BMW press release said, he told me that sometimes the BMW press releases don't always get the story right and that this is a big upgrade. (That makes sense.)

It could be BMW didn't understand the difficulty in the upgrade when it published the news. It could be this sales associate got the story wrong. I guess we'll all find out in the next couple of weeks.

Thanks again for all the input and advice.

[NomoTesla]

Originally Posted by 330 CSi

So the dealer agreed to do the upgrade. The bad news is that it I have to schedule an appointment and bring the car back for the upgrade in the next couple of weeks. (No appointment available this coming week.)

Here is the interesting piece of news. I told the sales advisor that I am hearing that the OTA will be pushed out in October, so I might not have to come back. He tells me there was a meeting last week with a Regional Manager who reportedly said that the update is not just a simple download and that they have to bring the cars in and spend 4-5 hours to do the upgrade. When I told him that was not what the BMW press release said, he told me that sometimes the BMW press releases don't always get the story right and that this is a big upgrade. (That makes sense.)

It could be BMW didn't understand the difficulty in the upgrade when it published the news. It could be this sales associate got the story wrong. I guess we'll all find out in the next couple of weeks.

Thanks again for all the input and advice.

Two things. First, there is no need for you to have 8.5 when you purchase your car. It will come OTA. Stop being so demanding! Second, the vehicle market is stagnant right now so you can get your dealer to do almost anything to sell you a car. Congratulations!