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      07-13-2021, 10:05 AM   #23
thesubmitter
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Out of curiosity how much mileage on your cars with these major issues?
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      07-13-2021, 05:46 PM   #24
CnSky
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Any update on this interested to see if you found an Indy to diagnose and fix the problem.
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      07-20-2021, 04:54 PM   #25
randelissimo
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Quote:
Originally Posted by thesubmitter View Post
Out of curiosity how much mileage on your cars with these major issues?
23,000
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      07-20-2021, 05:03 PM   #26
randelissimo
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Quote:
Originally Posted by CnSky View Post
Any update on this interested to see if you found an Indy to diagnose and fix the problem.
Ok here's the latest...

BMW said no to a good faith repair - it would appear that you need to be a regular/loyal customer that has spent a lot of money with them for you to be considered for this type of thing. One of the earlier responders hit the nail on the head... it was always a high likelihood that they would not do this.

So, I decided I needed to get the car out of the official BMW service centre quick. I spoke to the store manager. Complained that I had accumulated nearly £1,000 on investigations alone. He was gracious and understanding - took 50% off.

I was quite lucky. I started ringing around independant garages and found a guy who spent a good 20 minutes of his time with no expectation just advising me. In the end, I decided to convince him to take a look. It turns out, it was just the wiring that needed to be repaired... you don't know how relieved I am. The car started, faults all cleared and battery fully charged.

The seller's are still not accepting liability even though I got an independent assessment which outlines prior repairs having been done. They have however, as a good will gesture offered to contribute to some of the costs but that's on a "without prejudice" basis which I can understand.

So... overall, in the space of a few weeks I went from staring a £18,000 bill in the face to (roughly speaking):

BMW roadside assistance: £175
BMW service centre: £500
Indy garage: £700
Independent assessor: £275

TOTAL: £1650

Also, managed to get an extended warranty from a seperate provider at £85 per month.

All in all, things are looking good.

THANK YOU ALL FOR YOUR HELP!!!
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      07-20-2021, 05:17 PM   #27
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Well done that turned out well!!

As I said BMW don't fix anymore they just replace parts so apart from servicing I try to stay away from them.

Enjoy the car.
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