[Ricardinhouk]

Ok I've got a slow puncture as tyre pressure monitor alert happens after about 50 miles. Phone the i concierge service and they arrange collection, I live 2 miles from the dealer and I explained the car is still drivable - doesnt matter collection is standard process.

An hour later a 3 man team turn up with a car transporter and take car to local dealer. Will take four days to import tyre from Germany

Replacement car then gets arranged 730LD from London, I love 300 miles from London but no problem they'll drive it to me, half a day later it arrives.

So... for a £220 tyre it's costing them a trailer collection of at least £150, four days hire of the 730LD say £1k, delivery and collection of the 730LD another £250 easy. So £1400 not to mention the numerous back office staff to set this all up when I was quite happy to visit the local dealer and borrow a demonstrator.

Ridiculous!!

[Aye-eight]

Originally Posted by Ricardinhouk

Ok I've got a slow puncture as tyre pressure monitor alert happens after about 50 miles. Phone the i concierge service and they arrange collection, I live 2 miles from the dealer and I explained the car is still drivable - doesnt matter collection is standard process.

An hour later a 3 man team turn up with a car transporter and take car to local dealer. Will take four days to import tyre from Germany

Replacement car then gets arranged 730LD from London, I love 300 miles from London but no problem they'll drive it to me, half a day later it arrives.

So... for a £220 tyre it's costing them a trailer collection of at least £150, four days hire of the 730LD say £1k, delivery and collection of the 730LD another £250 easy. So £1400 not to mention the numerous back office staff to set this all up when I was quite happy to visit the local dealer and borrow a demonstrator.

Ridiculous!!

All priced into the vehicle. So enjoy - we've all already chipped in a bit for you.

[ian_i3S_iX]

Are punctures covered under the warranty ?

[YWGT3]

Originally Posted by ian_i3_rex

Are punctures covered under the warranty ?

Yes, provided that you've purchased the wheel and tire protection plan (unsure about its availability in the U.K. or in the E.U., but it's offered here in the U.S.). I would definitely recommend it for those driving in the Bay Area as I've had several wheel and tire insured replacements/repairs since potholes and uneven roads are ubiquitous in this region.