[Paladin1]

My vote would be the car. I have automatic unlock turned off on mine - too much lock/unlock/lock/unlock when working around the car in the garage. Since you need to put your hand in the door and lift up to open it anyway, regardless if it's locked or unlocked, small loss. But I have noticed that it takes the car some random number of seconds to recognize the phone - sometimes quite a few. So something delays recognition of the phone, that doesn't happen with the fob, whether you have it set to automatically unlock or not.

[slikrik98]

My Galaxy S22+ has been working beautifully until this morning where it says "Disconnected" in the wallet app for my 760i. This now means I need to hold the phone up to the door handle like I used to (and place the phone in the charging cradle to start the engine).

Restarting the phone, clearing cache from the wallet app, etc don't seem to work - still shows Disconnected. Anyone else seeing this?

[falconey]

Originally Posted by slikrik98

My Galaxy S22+ has been working beautifully until this morning where it says "Disconnected" in the wallet app for my 760i. This now means I need to hold the phone up to the door handle like I used to (and place the phone in the charging cradle to start the engine).

Restarting the phone, clearing cache from the wallet app, etc don't seem to work - still shows Disconnected. Anyone else seeing this?

Do you still have the UWB badge on your wallet key?

[slikrik98]

All three badges are still there - NFC, BLE, UWB

[falconey]

Originally Posted by slikrik98

All three badges are still there - NFC, BLE, UWB

If you are still having issues try this,


Settings, about phone, software information, Google play system update.

If you have an update available install it. Reboot and

[rng]

I see something similar with my apple watch + digital key plus (my only key) - sometimes have to touch the unlock button in the handle for the car to realize I'm there - unlocks after about 5 sec.

For the first time yesterday it unlocked fine but failed to start - didn't think a key was present. No problem on second attempt a few seconds later.

...so it might not be your phone.

[IRIX23]

i wonder if we can use this with ANY UWB phone other than Samsung

[hugo_nz]

Originally Posted by IRIX23

i wonder if we can use this with ANY UWB phone other than Samsung

No. The releases from BMW clearly state which phones are supported.

[Paladin1]

Google Play update sometimes resolves (or Wallet update if neccessary), per falconey (thanks!). Issue has been reported for multiple different cars and multiple different phones (iOS and Android), and local phone software seems to be the culprit, possibly the result of updates (which I seem to get at least weekly on my S22 Ultra).

[Young04]

My DK+ (on an S22 Plus) was spotty ever since it got installed about a month ago. Last week, I received an OS upgrade and the DK+ worked flawlessly for about a week, straight. I was so hopeful but then yesterday, it disconnected (mid-drive) and has not come back (I've only tried restarting my phone). I'm gonna delete the DK+ and reinstall, but I'm on the verge of giving up and just carrying my regular key until things get sorted out.

[Paladin1]

Originally Posted by Young04

My DK+ (on an S22 Plus) was spotty ever since it got installed about a month ago. Last week, I received an OS upgrade and the DK+ worked flawlessly for about a week, straight. I was so hopeful but then yesterday, it disconnected (mid-drive) and has not come back (I've only tried restarting my phone). I'm gonna delete the DK+ and reinstall, but I'm on the verge of giving up and just carrying my regular key until things get sorted out.

Try falconey's suggestion above: Settings, about phone, software information, Google play system update. Phone software components become outdated and incompatible sometimes with OS updates - this is a Samsung problem, not a BMW problem (and as an aside, the app can tell you your Digital Key is disconnected, when in fact it still functions as DK+ - yet another glitch, related to a sometimes considerable lag in the app).

[Young04]

Originally Posted by Paladin1

Try falconey's suggestion above: Settings, about phone, software information, Google play system update. Phone software components become outdated and incompatible sometimes with OS updates - this is a Samsung problem, not a BMW problem.

Thanks for the suggestion but I am up to date there. Also up to date for Samsung Wallet and the BMW app.

[boblob]

Originally Posted by Young04

Thanks for the suggestion but I am up to date there. Also up to date for Samsung Wallet and the BMW app.

I will second this. My Google Play, Samsung Wallet, and BMW apps are all up to date and I continue to have intermittent problems with the car noticing my phone is within range. I am about 90% sure at this point that the car is "falling asleep" and not noticing that the phone is nearby rather than a problem with the phone. Every time this happens, digital key plus begins working again after I pull a door handle and wait about 15-20 seconds.

[Young04]

Originally Posted by boblob

I will second this. My Google Play, Samsung Wallet, and BMW apps are all up to date and I continue to have intermittent problems with the car noticing my phone is within range. I am about 90% sure at this point that the car is "falling asleep" and not noticing that the phone is nearby rather than a problem with the phone. Every time this happens, digital key plus begins working again after I pull a door handle and wait about 15-20 seconds.

Same thing with me before my OS update last week. Then for a week, it was flawless. Starting yesterday, DK+ won't work at all (only works as DK).