09-28-2020, 04:21 PM | #1 |
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BMW Connect App disagrees with Display Key...
Not sure why but the app says the car is unlocked...and the display key says it's locked!
(Please see photo) The car is definitely locked. Even tried remote locking from the app which completes but still says the car is unlocked? (It isn't) Any ideas? Cheers. |
09-28-2020, 05:32 PM | #2 |
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Unfortunately, normal for the App. I’ve never been able to get it to show locked.
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BanjoPaterson160.50 |
09-29-2020, 01:52 AM | #4 |
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What does the App say in "last updated"? The car could have bad or no Internet connection where it sits. The App doesn't connect to the car but BMWs servers which have the connection to the car. And even with good connection the car mostly transmits status changes.
Last edited by Leto1701; 09-29-2020 at 03:44 PM.. |
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09-29-2020, 03:13 AM | #5 |
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It just depends which has got the most recent update.
My display key is 8 floors up - it never has the most up to date as it needs a nearby connection with the car. My car has 3/4G signal all the time and is always accurate. If it were in a car park with no signal I'm sure it wouldn't be accurate. |
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BanjoPaterson160.50 |
09-29-2020, 06:32 AM | #6 |
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09-29-2020, 06:40 AM | #7 | |
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10-06-2020, 02:20 PM | #10 |
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Got through to BMW support today and they told me the stuck on 'unlocked' status is a fairly common complaint.
He suggested downloading the new 'My BMW' app which did give the correct locked status. He said they will be adding more features to the My BMW app as it was only 2 weeks old. |
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10-06-2020, 06:15 PM | #11 | |
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10-08-2020, 01:31 PM | #12 |
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