The app is so unhelpful

buddenfan · 04-16-2024, 07:30 AM

Checked notification that the alarm got triggered and when trying to see recording it just has the spinning wheel loading forever (I have good connection and wifi right kow at home)

jono987654321 · 04-16-2024, 08:53 AM

This’ll be more dependant on the mobile signal the vehicle has…

Paladin1 · 04-16-2024, 09:10 AM

What he said. Needs a good 4G/5G signal to the vehicle. It worked once because you got the alarm notification, so you might try logging off the app and back on.

LVBMW · 04-16-2024, 10:39 AM

In my experience the remote views invariably fail the first time and then work the second time. But as others said, it’s related to the car’s cellular signal. Assuming it was a false alarm?

04-16-2024, 07:30 AM	#1
buddenfan Captain 664 Rep 658 Posts Drives: i8 Join Date: May 2016 Location: nyc iTrader: (0)	The app is so unhelpful Checked notification that the alarm got triggered and when trying to see recording it just has the spinning wheel loading forever (I have good connection and wifi right kow at home) Attached Images
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04-16-2024, 08:53 AM	#2
jono987654321 Private 69 Rep 92 Posts Drives: BMW iX40 (Late 2022) Join Date: Oct 2023 Location: UK iTrader: (0)	This’ll be more dependant on the mobile signal the vehicle has…
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04-16-2024, 09:10 AM	#3
Paladin1 Brigadier General 5556 Rep 4,505 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [10.00]	What he said. Needs a good 4G/5G signal to the vehicle. It worked once because you got the alarm notification, so you might try logging off the app and back on.
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04-16-2024, 10:39 AM	#4
LVBMW Captain 1351 Rep 678 Posts Drives: '24 iX M60 '23 Tesla Model Y-P Join Date: Jun 2023 Location: Las Vegas iTrader: (0) Garage List 2023 Tesla Model Y ... [7.50] 2024 BMW iX M60 [9.75]	In my experience the remote views invariably fail the first time and then work the second time. But as others said, it’s related to the car’s cellular signal. Assuming it was a false alarm?
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