My BMW stopped updating

pbir22 · 09-29-2022, 06:53 PM

This has not been an issue for the last 3 months since I got the iX (other than the charging history not showing up), but my iX is not updating the app anymore. Stopped on Sept. 25 and I have used it normally for short trips since then. Anyone else had this issue ? My app is up to date.

venom21 · 09-29-2022, 07:06 PM

Just get in the car, turn it o,n and reboot the infotainment by holding down the volume dial for 30secs or so. Then it should start working again.

pbir22 · 09-29-2022, 07:24 PM

Did that. Twice. It is still not working.

ricerboi · 09-29-2022, 07:44 PM

Quote:

Originally Posted by pbir22

This has not been an issue for the last 3 months since I got the iX (other than the charging history not showing up), but my iX is not updating the app anymore. Stopped on Sept. 25 and I have used it normally for short trips since then. Anyone else had this issue ? My app is up to date.

Quote:

Originally Posted by pbir22

This has not been an issue for the last 3 months since I got the iX (other than the charging history not showing up), but my iX is not updating the app anymore. Stopped on Sept. 25 and I have used it normally for short trips since then. Anyone else had this issue ? My app is up to date.

It happens intermittently. Kind of frustrating as I won't be able to precondition the car in our currently 100F+ weather for a couple days.

pbir22 · 09-29-2022, 08:01 PM

The one issue I can recall is after a long trip on Saturday the 24th, I plugged the car in and about halfway through, there was a 20 minute outage on our grid. The recharging process resumed after power came back, but the last report from the car was shortly after the end of recharging on Sunday the 25th. Maybe the outage during charging wrecked something ?

unfoundnemo · 09-30-2022, 10:54 AM

There was a new data privacy statement I had to agree to on mine a week or so ago (when they added "my trips"). Possible that's still waiting for you and it hasn't transmitted data since depending on your agreement setting prior? I just had to do it on my iD7 car yesterday... there was a notification for that... I forget how it looked on my iD8 car but I think it was a little different than I was expecting for such a thing.

pbir22 · 10-05-2022, 08:43 PM

Well, all of a sudden, 9 days later, my iX started updating again today ! Can’t figure out what happened. I’ve used it most days during that time for short trips.

09-29-2022, 06:53 PM	#1
pbir22 Enlisted Member 26 Rep 32 Posts Drives: BMW iX xDrive50 Join Date: Apr 2022 Location: Montreal, Canada iTrader: (0)	My BMW stopped updating This has not been an issue for the last 3 months since I got the iX (other than the charging history not showing up), but my iX is not updating the app anymore. Stopped on Sept. 25 and I have used it normally for short trips since then. Anyone else had this issue ? My app is up to date.
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09-29-2022, 07:06 PM	#2
venom21 Private First Class 271 Rep 179 Posts Drives: BMW IX50 Tesla MYP Prev: 530e Join Date: Jul 2017 Location: canada iTrader: (0)	Just get in the car, turn it o,n and reboot the infotainment by holding down the volume dial for 30secs or so. Then it should start working again.
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09-29-2022, 07:24 PM	#3
pbir22 Enlisted Member 26 Rep 32 Posts Drives: BMW iX xDrive50 Join Date: Apr 2022 Location: Montreal, Canada iTrader: (0)	Did that. Twice. It is still not working.
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09-29-2022, 08:01 PM	#5
pbir22 Enlisted Member 26 Rep 32 Posts Drives: BMW iX xDrive50 Join Date: Apr 2022 Location: Montreal, Canada iTrader: (0)	The one issue I can recall is after a long trip on Saturday the 24th, I plugged the car in and about halfway through, there was a 20 minute outage on our grid. The recharging process resumed after power came back, but the last report from the car was shortly after the end of recharging on Sunday the 25th. Maybe the outage during charging wrecked something ?
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09-30-2022, 10:54 AM	#6
unfoundnemo Colonel 1909 Rep 2,007 Posts Drives: 2022 i4 M50 Join Date: Oct 2017 Location: Pennsylvania iTrader: (0) Garage List 2022 BMW i4 M50 [0.00] 2022 BMW X7 [0.00]	There was a new data privacy statement I had to agree to on mine a week or so ago (when they added "my trips"). Possible that's still waiting for you and it hasn't transmitted data since depending on your agreement setting prior? I just had to do it on my iD7 car yesterday... there was a notification for that... I forget how it looked on my iD8 car but I think it was a little different than I was expecting for such a thing. __________________ Current: 2022 i4 M50 \| 2022 G07 X7 Gone: 2020 F92 M8 \| 2020 G07 X7 \| 2018 F80 M3 \| 2017 F15 X5 \| 2016 F16 X6 \| 2015 F36 4 series GC
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10-05-2022, 08:43 PM	#7
pbir22 Enlisted Member 26 Rep 32 Posts Drives: BMW iX xDrive50 Join Date: Apr 2022 Location: Montreal, Canada iTrader: (0)	Well, all of a sudden, 9 days later, my iX started updating again today ! Can’t figure out what happened. I’ve used it most days during that time for short trips.
	Appreciate 1 deutsch1003940.50 Quote