windshield / windscreen stress cracks?

Surreyi8 · 04-14-2016, 03:06 PM

Love my i8 but recently I woke to find the windshield cracked. I cannot remember any impacts and none were evident. The crack starts in the middle above the rear view mirror and radiates downwards for 9 inches and then across both sides for 12 inches. Looks like a stress crack to me. BMW say they have never heard of anything like that occurring and its going to cost me a lot to get them to repair.

Has anyone else had this happen or heard of this happening?

Baron UK · 04-14-2016, 04:32 PM

I managed to break a screen once by using super glue to stick mirror back on. Apparently it stresses the glass.. Not an i8 . Just a thought..

Mightymousemighty · 04-15-2016, 12:49 AM

MY i8 is coming in 6 weeks.

First job is to get Clearplex installed to protect the windscreen.

I saw them on Jay Lenos Garage and they have a UK distributor. A few guys on this forum have discussed this in the US.

They travel to you and fit for £250+VAT

ClearPlex UK <contact@clearplex.co.uk>

Drewdwn · 04-15-2016, 12:51 AM

I have 3m clear 2mil on my windshield to protect ftom cracks

PurplePeril · 04-16-2016, 02:58 PM

Quote:

Originally Posted by Surreyi8

Love my i8 but recently I woke to find the windshield cracked. I cannot remember any impacts and none were evident. The crack starts in the middle above the rear view mirror and radiates downwards for 9 inches and then across both sides for 12 inches. Looks like a stress crack to me. BMW say they have never heard of anything like that occurring and its going to cost me a lot to get them to repair.

Has anyone else had this happen or heard of this happening?

I have had exactly the same occur to mine yesterday! I took it to the dealers today for them to register for a warranty repair. I'm now awaiting their response. Sounds like it's in the same place - will upload a picture shortly.

Surreyi8 · 04-17-2016, 05:40 AM

Interesting. My garage won't rep,ace under warranty. Here's what mine looks like.

Cali Singh · 04-17-2016, 06:39 PM

#classaction

jcpca356 · 04-18-2016, 09:17 AM

is that covered under warranty?

PurplePeril · 04-18-2016, 01:40 PM

Quote:

Originally Posted by jcpca356

is that covered under warranty?

Waiting to find out!

shadi500 · 04-18-2016, 05:35 PM

For those that have clearplex installed on their windshield, does it reduce the clarity at all? Any differences at night vs day? Also I'm located in Sacramento, CA, anyone know of a shop that does the installation as I cannot find one near me.

YWGT3 · 04-18-2016, 05:59 PM

Quote:

Originally Posted by shadi500

For those that have clearplex installed on their windshield, does it reduce the clarity at all? Any differences at night vs day? Also I'm located in Sacramento, CA, anyone know of a shop that does the installation as I cannot find one near me.

Contemplating installing the windshield protection film as well. I just found this Bay Area installer through the Clearplex site: http://eliteautofilms.com

Cali Singh · 04-18-2016, 08:10 PM

I got my Bentley mulsanne clear bra done from elite films. They are well known in the area and also have a mobile shop

YWGT3 · 04-18-2016, 08:36 PM

Quote:

Originally Posted by Cali Singh

I got my Bentley mulsanne clear bra done from elite films. They are well known in the area and also have a mobile shop

Thanks for the reference!

MalibuBimmer · 04-19-2016, 12:45 AM

Quote:

Originally Posted by Cali Singh

#classaction

Not in the United Kingdom. I wonder if the windscreens use a different glass in the U.K. I don't think we have had those problems in the U.S.

Surreyi8 · 04-19-2016, 04:15 PM

Nope, its same gorilla glass globally. Could just be a fluke I guess. Lets see (over time) if anyone else finds this thread and comments!

Baron UK · 04-19-2016, 05:14 PM

Thats got to be a waranty job surely

MalibuBimmer · 04-19-2016, 05:28 PM

Quote:

Originally Posted by Surreyi8

Nope, its same gorilla glass globally. Could just be a fluke I guess. Lets see (over time) if anyone else finds this thread and comments!

I thought gorilla glass was only for rear window.

edpm3 · 04-20-2016, 12:06 AM

Quote:

Originally Posted by MalibuBimmer

I thought gorilla glass was only for rear window.

Gorilla Glass is only used in the panel between the interior and the engine compartment.

Surreyi8 · 05-04-2016, 06:43 AM

Pretty terrible service from BMW so far on the cracked windscreen. They forgot to order it from Germany despite having 2 weeks notice. Now Germany say there are no windscreens available for the foreseeable future! Been over 6 weeks in total now. They still don't have a view on what caused the breakage. Dread to think what the situation would be like if there was a major electrical or mechanical problem. So have decided to move the car on if and when they ever get round to fixing it. Shame as I really enjoyed it in the brief time I had it but need something less bespoke or at least with a better supply situation. Porsche I expect...

Surreyi8 · 05-09-2016, 01:27 PM

So picked the car up today. BMW refuse to accept that it may have just cracked due to stress etc. Charged me $1800 after deducting $450 for the long wait etc. The car was dirty inside (bits of trim etc from where they had cut out the old screen) but I just wanted to go home so did not make a fuss. Enjoyed my trip back home - thought I'd keep the car. Then found I could not get out without the drivers door catching on and lifting the external trim over the A pillar. I managed to squeeze out without damaging the trim. These guys (Vines BMW, Guildford) are complete muppets. If they can't look after these cars they should not sell them. I have an M2 on order through another dealer (Cooper Cobham, who I usually use and who are very good - sadly not an i dealer) so will switch to that when my order comes in in the autumn. In the meantime I have a road trip to Amsterdam this week so will see how the car does on such a long journey (round trip 1500 miles?).

PurplePeril · 06-23-2016, 05:14 AM

Just as by way of an update, my dealer has replaced the windscreen (under warranty) and done a great job - you wouldn't know they'd been in the car except for the fact that the screen is no longer cracked. Had an i3 loaner for the day too and thought that was great - just can't understand why BMW didn't fit adaptive cruise or enable wing mirror drop on selecting reverse on the i8?!

fishpond · 06-23-2016, 05:35 AM

Quote:

Originally Posted by PurplePeril

Just as by way of an update, my dealer has replaced the windscreen (under warranty) and done a great job - you wouldn't know they'd been in the car except for the fact that the screen is no longer cracked. Had an i3 loaner for the day too and thought that was great - just can't understand why BMW didn't fit adaptive cruise or enable wing mirror drop on selecting reverse on the i8?!

Passenger wing mirror drop is present on UK i8s. You just have to have the mirror selector slider switch set to drivers side mirror. When you go into reverse, the passenger mirror will tilt downwards.

04-14-2016, 03:06 PM	#1
Surreyi8 New Member 5 Rep 11 Posts Drives: BMW i8 Join Date: Apr 2016 Location: Surrey, UK iTrader: (0)	windshield / windscreen stress cracks? Love my i8 but recently I woke to find the windshield cracked. I cannot remember any impacts and none were evident. The crack starts in the middle above the rear view mirror and radiates downwards for 9 inches and then across both sides for 12 inches. Looks like a stress crack to me. BMW say they have never heard of anything like that occurring and its going to cost me a lot to get them to repair. Has anyone else had this happen or heard of this happening?
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04-14-2016, 04:32 PM	#2
Baron UK Private First Class 52 Rep 183 Posts Drives: Ionic silver i8 & RR vogue v8 Join Date: May 2015 Location: Kent iTrader: (0)	I managed to break a screen once by using super glue to stick mirror back on. Apparently it stresses the glass.. Not an i8 . Just a thought..
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04-15-2016, 12:49 AM	#3
Mightymousemighty Second Lieutenant 96 Rep 244 Posts Drives: i8(16) RangeR (15) TeslaX (17) Join Date: May 2015 Location: Kingdom of Fife iTrader: (0)	Clearplex MY i8 is coming in 6 weeks. First job is to get Clearplex installed to protect the windscreen. I saw them on Jay Lenos Garage and they have a UK distributor. A few guys on this forum have discussed this in the US. They travel to you and fit for £250+VAT ClearPlex UK <contact@clearplex.co.uk>
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04-15-2016, 12:51 AM	#4
Drewdwn New Member 5 Rep 7 Posts Drives: MW i8 Join Date: Mar 2016 Location: IRVINE CA iTrader: (0)	I have 3m clear 2mil on my windshield to protect ftom cracks
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04-17-2016, 05:40 AM	#6
Surreyi8 New Member 5 Rep 11 Posts Drives: BMW i8 Join Date: Apr 2016 Location: Surrey, UK iTrader: (0)	Interesting. My garage won't rep,ace under warranty. Here's what mine looks like. Attached Images
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04-17-2016, 06:39 PM	#7
Cali Singh New Member 5 Rep 18 Posts Drives: 2015 BMW i8 Join Date: Apr 2012 Location: Silicone Valley iTrader: (0)	#classaction
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04-18-2016, 09:17 AM	#8
jcpca356 Lieutenant 164 Rep 465 Posts Drives: i8 Join Date: Dec 2014 Location: Chicago iTrader: (0)	is that covered under warranty? __________________ 2015 BMW i8, 2018 Triumph Bobber Black, 2005 Lotus Elise Widebody, 2019 Rav4 Hybrid, 2019 Tundra TRD, 2019 Trek Powerfly 5 (love it!)
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04-18-2016, 05:35 PM	#10
shadi500 Enlisted Member 11 Rep 36 Posts Drives: BMW i8 Join Date: Jan 2016 Location: Sacramento iTrader: (0)	For those that have clearplex installed on their windshield, does it reduce the clarity at all? Any differences at night vs day? Also I'm located in Sacramento, CA, anyone know of a shop that does the installation as I cannot find one near me.
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04-18-2016, 08:10 PM	#12
Cali Singh New Member 5 Rep 18 Posts Drives: 2015 BMW i8 Join Date: Apr 2012 Location: Silicone Valley iTrader: (0)	I got my Bentley mulsanne clear bra done from elite films. They are well known in the area and also have a mobile shop
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04-19-2016, 04:15 PM	#15
Surreyi8 New Member 5 Rep 11 Posts Drives: BMW i8 Join Date: Apr 2016 Location: Surrey, UK iTrader: (0)	Nope, its same gorilla glass globally. Could just be a fluke I guess. Lets see (over time) if anyone else finds this thread and comments!
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04-19-2016, 05:14 PM	#16
Baron UK Private First Class 52 Rep 183 Posts Drives: Ionic silver i8 & RR vogue v8 Join Date: May 2015 Location: Kent iTrader: (0)	Thats got to be a waranty job surely
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05-04-2016, 06:43 AM	#19
Surreyi8 New Member 5 Rep 11 Posts Drives: BMW i8 Join Date: Apr 2016 Location: Surrey, UK iTrader: (0)	Pretty terrible service from BMW so far on the cracked windscreen. They forgot to order it from Germany despite having 2 weeks notice. Now Germany say there are no windscreens available for the foreseeable future! Been over 6 weeks in total now. They still don't have a view on what caused the breakage. Dread to think what the situation would be like if there was a major electrical or mechanical problem. So have decided to move the car on if and when they ever get round to fixing it. Shame as I really enjoyed it in the brief time I had it but need something less bespoke or at least with a better supply situation. Porsche I expect...
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05-09-2016, 01:27 PM	#20
Surreyi8 New Member 5 Rep 11 Posts Drives: BMW i8 Join Date: Apr 2016 Location: Surrey, UK iTrader: (0)	So picked the car up today. BMW refuse to accept that it may have just cracked due to stress etc. Charged me $1800 after deducting $450 for the long wait etc. The car was dirty inside (bits of trim etc from where they had cut out the old screen) but I just wanted to go home so did not make a fuss. Enjoyed my trip back home - thought I'd keep the car. Then found I could not get out without the drivers door catching on and lifting the external trim over the A pillar. I managed to squeeze out without damaging the trim. These guys (Vines BMW, Guildford) are complete muppets. If they can't look after these cars they should not sell them. I have an M2 on order through another dealer (Cooper Cobham, who I usually use and who are very good - sadly not an i dealer) so will switch to that when my order comes in in the autumn. In the meantime I have a road trip to Amsterdam this week so will see how the car does on such a long journey (round trip 1500 miles?).
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06-23-2016, 05:14 AM	#21
PurplePeril New Member 10 Rep 29 Posts Drives: i8 & 458 Italia Join Date: Feb 2016 Location: Nottingham iTrader: (0)	Just as by way of an update, my dealer has replaced the windscreen (under warranty) and done a great job - you wouldn't know they'd been in the car except for the fact that the screen is no longer cracked. Had an i3 loaner for the day too and thought that was great - just can't understand why BMW didn't fit adaptive cruise or enable wing mirror drop on selecting reverse on the i8?!
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