Forum for the entire range of BMW electric vehicles
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BIMMERPOST Universal Forums General Automotive (non-BMW) Talk + Photos/Videos

Post Reply
 
Thread Tools Search this Thread
      03-30-2021, 08:32 AM   #1
CT_M3
Lieutenant
1478
Rep
599
Posts

Drives: F80 M3 DCT Competition
Join Date: Jul 2010
Location: Bay Area, CA

iTrader: (0)

Tesla double-charged some customers for new cars, leaving them desperate for refunds

Tesla double-charged some customers for new cars, leaving them desperate for refund details

https://www.cnbc.com/2021/03/29/tesl...-new-cars.html
Appreciate 0
      03-30-2021, 11:50 AM   #2
FC4
Brigadier General
2644
Rep
3,393
Posts

Drives: Yes
Join Date: May 2014
Location: US

iTrader: (0)

WTF...people use debit cards?
Appreciate 1
ntg442887.50
      03-30-2021, 02:23 PM   #3
..Rush..
Captain
..Rush..'s Avatar
United_States
974
Rep
929
Posts

Drives: AW E88
Join Date: Mar 2019
Location: USA

iTrader: (0)

Elon...
Appreciate 0
      03-30-2021, 02:46 PM   #4
detroitm2
Colonel
detroitm2's Avatar
United_States
2427
Rep
2,526
Posts

Drives: 2018 M2
Join Date: Aug 2018
Location: Michigan

iTrader: (2)

Garage List
2018 BMW M2  [0.00]
Quote:
Originally Posted by FC4 View Post
WTF...people use debit cards?
ACH
__________________
2018 M2 - Daily Driver/Track Car
Motorcity BMWCCA Member
Instagram | YouTube
Appreciate 0
      03-30-2021, 03:55 PM   #5
FC4
Brigadier General
2644
Rep
3,393
Posts

Drives: Yes
Join Date: May 2014
Location: US

iTrader: (0)

Quote:
Originally Posted by detroitm2 View Post
ACH
Ah yeah. That sucks.

Either way, Tesla is going bankrupt any minute now. It's long overdue.
Appreciate 0
      03-30-2021, 04:03 PM   #6
Vivek.
Lieutenant Colonel
1364
Rep
1,532
Posts

Drives: 335is coupe, e30 vert
Join Date: Aug 2020
Location: Los Gatos, California

iTrader: (0)

Quote:
Originally Posted by FC4 View Post
WTF...people use debit cards?
Limited payment options if you don't want financing:

Quote:
Originally Posted by Tesla
Final payment is accepted via:

Electronic check (direct debit) in your Tesla Account
Wire transfer
Bitcoin
Certified check at time of pick-up, with your Reservation Number (RN) and name in the memo line
https://www.tesla.com/support/orderi...0the%20payment.
__________________
Quote:
Originally Posted by relative4 View Post
My wife would give me so much head if I did that.
2013 335is Mineral/Coral - DR 6466 - DR Mani - PI - Motiv FF - Dodson Clutches - OEM CF Roof - M3 GTS DCT/LSD/DS/Halfshafts/Suspension/Subframe/Brakes/Chassis Bracing F+R - DEFIV Diff Brace - 437M/R888R
2015 X5 35D - 1990 535i [RIP] - 1992 318i Convertible - 2002 540i/6
Appreciate 0
      03-30-2021, 04:46 PM   #7
E92inNC
Captain
E92inNC's Avatar
1705
Rep
606
Posts

Drives: E92 335i
Join Date: Jun 2010
Location: woods by the sea

iTrader: (2)

Why is this even an issue? A manager in the sales/accounting department can take a look and issue a refund in minutes.
Appreciate 1
Vivek.1363.50
      03-30-2021, 04:49 PM   #8
Vivek.
Lieutenant Colonel
1364
Rep
1,532
Posts

Drives: 335is coupe, e30 vert
Join Date: Aug 2020
Location: Los Gatos, California

iTrader: (0)

Quote:
Originally Posted by E92inPHX View Post
Why is this even an issue? A manager in the sales/accounting department can take a look and issue a refund in minutes.
Ya know, when it comes to Tesla there's a lot of things that seemingly should not be an issue yet they are
__________________
Quote:
Originally Posted by relative4 View Post
My wife would give me so much head if I did that.
2013 335is Mineral/Coral - DR 6466 - DR Mani - PI - Motiv FF - Dodson Clutches - OEM CF Roof - M3 GTS DCT/LSD/DS/Halfshafts/Suspension/Subframe/Brakes/Chassis Bracing F+R - DEFIV Diff Brace - 437M/R888R
2015 X5 35D - 1990 535i [RIP] - 1992 318i Convertible - 2002 540i/6
Appreciate 1
E92inNC1704.50
      03-30-2021, 05:21 PM   #9
CT_M3
Lieutenant
1478
Rep
599
Posts

Drives: F80 M3 DCT Competition
Join Date: Jul 2010
Location: Bay Area, CA

iTrader: (0)

This is ridiculous. Can you imagine any other car company doing this?

-The problem here is that Tesla is asking the customers to call their bank rather than assisting on their end.

Slattery is hardly alone. He said a Tesla employee at the Burbank store and service center said, in his presence, that hundreds of customers were experiencing the same issue with duplicate charges.

Meanwhile, his bank told him it could take a minimum of 10 days and up to 45 days potentially to get a refund processed on their end. And it would be faster to handle things through Tesla.


Jalopnik article on this:
https://jalopnik.com/buyers-are-figh...dly-1846577393

Quote:
Originally Posted by E92inPHX View Post
Why is this even an issue? A manager in the sales/accounting department can take a look and issue a refund in minutes.
Appreciate 1
E92inNC1704.50
      03-30-2021, 09:06 PM   #10
E92inNC
Captain
E92inNC's Avatar
1705
Rep
606
Posts

Drives: E92 335i
Join Date: Jun 2010
Location: woods by the sea

iTrader: (2)

As much as this will piss off those affected you just know they’re getting another one when the time comes even though the other luxury carmakers are pumping out their own EVs.

Last edited by E92inNC; 03-30-2021 at 09:38 PM..
Appreciate 0
      03-30-2021, 09:12 PM   #11
NickyC
Lieutenant General
NickyC's Avatar
17356
Rep
10,602
Posts

Drives: M4 CS. Former G82, x2 F82, F80
Join Date: Nov 2010
Location: Jacked out of my mind

iTrader: (23)

Elon will send all a free not a flame thrower and some Doge coin and they'll all think Jesus Christ himself blessed them. EZ game.
Appreciate 0
      03-31-2021, 09:41 AM   #12
David70
Colonel
United_States
1567
Rep
2,665
Posts

Drives: 06 Z4M Coupe - 13 Cadillac ATS
Join Date: Apr 2012
Location: Cincinnati, OH

iTrader: (1)

I read the article and still don't understand it. When I do an ACH I authorize the payment from my account to their account, not like the company I am paying can ask for a double payment. I would immediately call my bank and ask who authorized the double payment from my account as it wasn't me.

Next, surprised anyone leaves $110k in the checking account, I don't partly for reasons like this (people have direct access to my money through checks, debit card, etc.) and partly as it is a poor place to leave cash as an investment.

Makes me laugh - "He says, “They told me to call my bank and have my bank reverse the charge. That was not acceptable. When you debit more than $50,000 and tell a customer to solve it on their own? I kept pushing.”" --------Ok, I guess there's an easy way and a hard way and you are without your money taking the hard way.
__________________
2006 Z4M Coupe - Stromung exhaust, ZHP knob, stubby antenna, clutch delay delete
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:47 AM.




bmw
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST