Randon settings reset

NotASheepRB · 06-05-2023, 04:55 PM

About every 5-7 days, the “beep on lock/unlock” setting gets reset. I have it set NOT to beep, but after 5-7 days, it resets and starts beeping every time I walk in the driveway.

Does anyone know why this happens? Would like to attribute to OTA update, but that has never happened (at least as far as I know).

Suggestions/speculation appreciated!

Paladin1 · 06-05-2023, 05:01 PM

I assume you have rebooted at least once? Removing and reinstalling profile? Those are quick "rule out" measures that may - or may not - resolve before advancing to nuclear options.

NotASheepRB · 06-05-2023, 06:41 PM

Quote:

Originally Posted by Paladin1

I assume you have rebooted at least once? Removing and reinstalling profile? Those are quick "rule out" measures that may - or may not - resolve before advancing to nuclear options.

I have not previously needed to reboot. That said, wouldn’t a reboot most likely wipe out this setting?

Am I misinterpreting?

Paladin1 · 06-05-2023, 07:50 PM

No, a normal reboot is not likely to change any settings - although it could change some settings (more likely with a diagnostic reboot, another time). Easily restored by just resetting. A reboot just clears the memory in the "computer" and restarts - just like restarting your PC or MAC to restore stability, and there are several threads already on this. Hold down the Volume scroll button (with the car on) until the screen blanks, then release and wait for it to come back on. That's it. The car sometimes needs to go through a "sleep" cycle - short or long: turn off the car, exit, lock and walk away for an hour or so, sometimes overnight. This may or may not fix a software glitch with iD8, but always worth a try.

Next step up, failing a reboot, is to remove your profile and reinstall, since the comfort settings are stored in your profile. Ensure that you have "sync" turned on so the BMW server retains your settings, then go into your profile, remove it and re-add it. That should clear out any gremlins left in your profile.

These are things you can do, relatively easily, don't take much time, and might work. Next step (from a user perspective) is a factory reset, which we won't entertain just yet. Or, alternatively, take to your dealer, who will likely do the same steps, but can run diagnostics to see which fault codes show up (if any). iDrive 8 is a complex operating system, but most solutions are thankfully software related and relatively easy to fix. My old pathology prof told me that when you hear hoofbeats behind you on a Missouri back road, think mules, not zebras.

Barry123 · 06-05-2023, 08:01 PM

don't suppose there's a way to save all the settings to a flash drive (or a BMW cloud), is there?

Paladin1 · 06-05-2023, 08:14 PM

If you have this checked in your BMW ID settings in the car, it will save your settings for your profile specifically, in real time, to the BMW servers.

NotASheepRB · 06-05-2023, 09:16 PM

Quote:

Originally Posted by Paladin1

No, a normal reboot is not likely to change any settings - although it could change some settings (more likely with a diagnostic reboot, another time). Easily restored by just resetting. A reboot just clears the memory in the "computer" and restarts - just like restarting your PC or MAC to restore stability, and there are several threads already on this. Hold down the Volume scroll button (with the car on) until the screen blanks, then release and wait for it to come back on. That's it. The car sometimes needs to go through a "sleep" cycle - short or long: turn off the car, exit, lock and walk away for an hour or so, sometimes overnight. This may or may not fix a software glitch with iD8, but always worth a try.

Next step up, failing a reboot, is to remove your profile and reinstall, since the comfort settings are stored in your profile. Ensure that you have "sync" turned on so the BMW server retains your settings, then go into your profile, remove it and re-add it. That should clear out any gremlins left in your profile.

These are things you can do, relatively easily, don't take much time, and might work. Next step (from a user perspective) is a factory reset, which we won't entertain just yet. Or, alternatively, take to your dealer, who will likely do the same steps, but can run diagnostics to see which fault codes show up (if any). iDrive 8 is a complex operating system, but most solutions are thankfully software related and relatively easy to fix. My old pathology prof told me that when you hear hoofbeats behind you on a [...]

It is a pretty quick and easy reset, just makes me wonder what makes it randomly change the setting.

I work in IT and know it is never just one thing, especially if I cannot predictably and consistently recreate the behavior. Bigger question is “what else”?

Thanks to everyone for the suggestions. I have tried all of them to no avail…. 😝

Barry123 · 06-06-2023, 07:23 AM

Quote:

Originally Posted by Paladin1

If you have this checked in your BMW ID settings in the car, it will save your settings for your profile specifically, in real time, to the BMW servers.

Paladin1, the answer man, to the rescue again. Many thinks!

Seems almost every day, after reading the forum, I'm changing some setting.

Definitely a steep learning curve for the car.

Paladin1 · 06-06-2023, 07:39 AM

NotASheepRB · 06-06-2023, 09:57 AM

Quote:

Originally Posted by Paladin1

If you have this checked in your BMW ID settings in the car, it will save your settings for your profile specifically, in real time, to the BMW servers.

This has been set up since day 1… 😫

Paladin1 · 06-06-2023, 02:09 PM

Factory reset yet? It involves setting up the car again, and restoring your settings, but semi-rules out software problems and helps to further isolate to some hardware module fault. Alternatively your dealer should be able to run diagnostics on the car and see fault codes that have occurred to see what else might be affecting your settings (as you note, just because you have one thing wrong doesn't mean you don't have two). And if you don’t have the latest OS version (up to 3/2023.53 I believe) it's an excellent opportunity for your dealer to flash to the latest to see if that resolves.

patrikr · 06-06-2023, 09:40 PM

I have the same issue on my 2023 760 and it’s very annoying. Climate Sync is the primary setting that just won’t save for me. It always disables itself after leaving the car for 1-2 hours. There are some other settings that are “forgotten” over time as well such as WiFi hotspot on/off and ambient light setting.

I’m taking my car to the dealer tomorrow for a full reinstall of the software as I’ve tried reboot, factory reset and nothing helps.

06-05-2023, 04:55 PM	#1
NotASheepRB Private First Class 292 Rep 201 Posts Drives: 2022 ix50 Join Date: Nov 2022 Location: Redondo Beach, CA iTrader: (0)	Randon settings reset - petty but annoying About every 5-7 days, the “beep on lock/unlock” setting gets reset. I have it set NOT to beep, but after 5-7 days, it resets and starts beeping every time I walk in the driveway. Does anyone know why this happens? Would like to attribute to OTA update, but that has never happened (at least as far as I know). Suggestions/speculation appreciated!
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06-05-2023, 05:01 PM	#2
Paladin1 Major General 6793 Rep 5,039 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [9.00]	I assume you have rebooted at least once? Removing and reinstalling profile? Those are quick "rule out" measures that may - or may not - resolve before advancing to nuclear options.
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06-05-2023, 07:50 PM	#4
Paladin1 Major General 6793 Rep 5,039 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [9.00]	No, a normal reboot is not likely to change any settings - although it could change some settings (more likely with a diagnostic reboot, another time). Easily restored by just resetting. A reboot just clears the memory in the "computer" and restarts - just like restarting your PC or MAC to restore stability, and there are several threads already on this. Hold down the Volume scroll button (with the car on) until the screen blanks, then release and wait for it to come back on. That's it. The car sometimes needs to go through a "sleep" cycle - short or long: turn off the car, exit, lock and walk away for an hour or so, sometimes overnight. This may or may not fix a software glitch with iD8, but always worth a try. Next step up, failing a reboot, is to remove your profile and reinstall, since the comfort settings are stored in your profile. Ensure that you have "sync" turned on so the BMW server retains your settings, then go into your profile, remove it and re-add it. That should clear out any gremlins left in your profile. These are things you can do, relatively easily, don't take much time, and might work. Next step (from a user perspective) is a factory reset, which we won't entertain just yet. Or, alternatively, take to your dealer, who will likely do the same steps, but can run diagnostics to see which fault codes show up (if any). iDrive 8 is a complex operating system, but most solutions are thankfully software related and relatively easy to fix. My old pathology prof told me that when you hear hoofbeats behind you on a Missouri back road, think mules, not zebras. Last edited by Paladin1; 06-05-2023 at 07:59 PM..
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06-05-2023, 08:01 PM	#5
Barry123 Lieutenant 806 Rep 575 Posts Drives: 2024 BMW iX50 Join Date: Dec 2022 Location: CO iTrader: (0)	don't suppose there's a way to save all the settings to a flash drive (or a BMW cloud), is there?
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06-05-2023, 08:14 PM	#6
Paladin1 Major General 6793 Rep 5,039 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [9.00]	If you have this checked in your BMW ID settings in the car, it will save your settings for your profile specifically, in real time, to the BMW servers.
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06-06-2023, 07:39 AM	#9
Paladin1 Major General 6793 Rep 5,039 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [9.00]
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06-06-2023, 02:09 PM	#11
Paladin1 Major General 6793 Rep 5,039 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [9.00]	Factory reset yet? It involves setting up the car again, and restoring your settings, but semi-rules out software problems and helps to further isolate to some hardware module fault. Alternatively your dealer should be able to run diagnostics on the car and see fault codes that have occurred to see what else might be affecting your settings (as you note, just because you have one thing wrong doesn't mean you don't have two). And if you don’t have the latest OS version (up to 3/2023.53 I believe) it's an excellent opportunity for your dealer to flash to the latest to see if that resolves.
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06-06-2023, 09:40 PM	#12
patrikr Lieutenant 409 Rep 473 Posts Drives: 2023 760i, 2020 Model X LR Join Date: Feb 2010 Location: Salt Lake City, UT iTrader: (0)	I have the same issue on my 2023 760 and it’s very annoying. Climate Sync is the primary setting that just won’t save for me. It always disables itself after leaving the car for 1-2 hours. There are some other settings that are “forgotten” over time as well such as WiFi hotspot on/off and ambient light setting. I’m taking my car to the dealer tomorrow for a full reinstall of the software as I’ve tried reboot, factory reset and nothing helps.
	Appreciate 0 Quote